n Wed, Oct 5, 2011 at 8:41 AM, Kevin M. <[email protected]> wrote: > > Typically I only follow brands on Twitter if they have provided poor > customer service and I've complained on my Twitter feed. So far, my Twitter > efforts have resulted in free stuff from Home Depot, refunds from AT&T, and > improved service from Verizon. > > > I recently terminated my home phone service with AT&T, if following or complaining about them on twitter for the 2 calls per week I have gotten the last fortnight (most after 9:00 pm) bugging me to come back, I would do it in a heart beat. They are really bad breaker uppers.
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