No.
I’ll try to be brief. Under two separate circumstances, my mother had to return equipment via a UPS store to ATT Uverse. Both times ATT Uverse claimed that it never received the equipment and billed my mother (for around $100 each time, I think). The first time my mother did not hold onto the UPS receipt, and I spent hours on the phone with Uverse customer service trying to get the charge removed from her bill. I didn’t succeed until I filed a complaint with the Better Business Bureau. Now, my mother wanted to just pay the charge to get rid of the aggravation, but I would not let her do it. BTW the same thing happened to a friend of hers, another elderly woman, and she just paid rather than deal with Uverse customer service. A few months later my mother once again had to return equipment to Uverse. This time she kept the UPS receipt. However, once again, she got a bill for the equipment with Uverse claiming (once again) that it never received it. But my mother was in Europe at the time, and I didn’t have access to the receipt. However, my sister managed to get an electronic copy of the receipt from the UPS store in Memphis. When I called the customer service rep back, copy of the UPS receipt on my computer screen, she wasn’t interested in obtaining any tracking numbers, other data, etc. from it. She just immediately credited my mother’s account for the “non-received” equipment. I told her that it appeared that the company was running a scam and just to cut it out. Lesson learned: never do business with ATT Uverse. From: [email protected] [mailto:[email protected]] On Behalf Of Bob Jersey Sent: Sunday, December 07, 2014 10:22 AM To: [email protected] Subject: Re: [TV orNotTV] Re: Is CBS off Dish? MelissaP, to Mark Jeffries, in part: BTW if anyone’s curious about why my mother has Dish (when she has other options, i.e., ATT Uverse* and Comcast), it’s because Dish carries at least a couple of German language channels. She enjoys watching TV in her native language. *which runs an interesting and annoying scam I discovered According to this thread on DSLReports <http://www.dslreports.com/forum/r29482098-ATT-Uverse-scam> (link), their Net speeds are a sick joke... dad's DSL might be twice this on a good day! Was this what you meant, Melissa? B -- -- TV or Not TV .... The Smartest (TV) People! You received this message because you are subscribed to the Google Groups "TV or Not TV" group. To post to this group, send email to [email protected] To unsubscribe from this group, send email to [email protected] For more options, visit this group at http://groups.google.com/group/tvornottv?hl=en --- You received this message because you are subscribed to the Google Groups "TVorNotTV" group. To unsubscribe from this group and stop receiving emails from it, send an email to [email protected]. For more options, visit https://groups.google.com/d/optout.
