We have had ongoing intermittent performance issues with InfoLease for many
months now. Recently the problems have become worse, especially at
monthend. Users and customers are complaining and we're out of ideas. I'm
hoping someone can point us in a direction that will get us to the root
cause. I won't go into all the details, but here is some information on
what we're seeing and what we've done.

Application: InfoLease
O/S: AIX 5.2.0.0
DB version: UniData 6.0.8
Disk: EMC
HW: IBM P670 with two LPARs. One for production, the second cloned nightly
for reporting.

* Both online and batch processing/reporting have taken a dive at various
times. Isssues used to be primarily a day or two before and after monthend,
but we're creeping farther into the month as time goes on.
* Slowness only affects InfoLease activity. Shell activity seems
unaffected.
* EMC (disk) tells us we are nowhere near taxing their system and
read/write response times are in the 5-8 ms range
* At the same time EMC says we're fine, AIX (filemon) indicate significant
read/write waits
* Nmon regularly indicates a high number of CPU waits, but I've never been
able to map that back to user experience
* When we experience slowdowns we may/may not be able to pinpoint a process
or group of processes causing the problem.

* Resizing seems to have pretty much resolved our batch processing but
hasn't helped online activity. Udtmon still shows a surprising amount over
Overflow 2 activity. We're investigating, so maybe we have more work to do
there. Does anyone know what a system in overflow 2 looks like to the O/S?
Maybe a higher number of reads?

It seems as if there is a bottleneck that noone can identify. Aside from
periodic AIX read/write waits nothing shows any problems.

TIA

Brad Schrag
InfoLease Development


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