FYI, I've done autodial from MV (as well as outbound calling for collections with voice/DTMF response). With a character interface or thick/thin GUI, the MV system sends a message to Skype running on the user's local PC. The call is made and statistics logged back to the app.
Doing it yourself starts with the Skype API, and a web service client and server. Having it done for your starts with an email to me. Depending on the results of your user requirements study, you may not need a separate package but a GUI and various components which can be assembled for a much lower cost than a new business application package. Feel free to contact me for free consultation. Tony Gravagno Nebula Research and Development TG@ remove.pleaseNebula-RnD.com > -----Original Message----- > From: John Hester > I think the main feature we need right now is > automation of the collection specialist's process of > deciding who to call next. But, as I replied to > Roger, there may be other needs that we don't know yet > because we're still gathering user requirements. I'm > expecting they'll probably want a dialer feature, > though. We would be plugging this into our existing > AR invoicing and aging system. ------- u2-users mailing list [email protected] To unsubscribe please visit http://listserver.u2ug.org/
