Yesterday, we had a DR test where we used all of our DR hardware to test our DR plan.
Everything in Avanté went fine as did most of our ePortal testing. However, when it came to the web pages connecting to the Avanté account (as opposed to connecting to the ePortal account), I am getting the nebulous 500 error message in my browser. To eliminate any misleading messages, I have bounced Redback (thus clearing out the logs and starting fresh), stopped IIS, cleared all logs in IIS, changed Windows\rgw.ini to use the DR box name (wdhp7640), then restarted IIS. When I attempt to go to the web page in question, I get: 2012-08-16 16:38:28 172.16.1.22 POST /eportal/std/storefront/shipping.asp guid=43442041196|162|80004005|Can't_connect_to_account_'LIVE.DATA'_(wdhp7640:8509)_rc=-1_ 443 - 192.168.9.232 Mozilla/4.0+(compatible;+MSIE+7.0;+Windows+NT+6.1;+WOW64;+Trident/5.0;+SLCC2;+.NET+CLR+2.0.50727;+.NET+CLR+3.5.30729;+.NET+CLR+3.0.30729;+InfoPath.2;+.NET4.0C;+.NET4.0E) 500 0 0 15537 The key point being: "Can't_connect_to_account_'LIVE.DATA'_(wdhp7640:8509)" Here is the updated Windows\rgw.ini -------------------------------- rbexamples wdhp7640:8501 rbodemo wdhp7640:8502 EPORTAL wdhp7640:8503 LIVE.DATA wdhp7640:8509 <====== EPORTAL_PILOT wdhp7640:8505 PILOT.DATA wdhp7640:8506 EPORTAL_DEV wdhp7640:8507 TEST.DATA wdhp7640:8508 [LogLevel] panic=1 err=1 wrn=0 inf=0 init=0 trace=0 verb=0 big=0 -------------------------------- What am I missing? It connects to the EPORTAL account just fine. I have convinced management to leave things in a DR mode until the end of the day to try to figure this out. John _______________________________________________ U2-Users mailing list U2-Users@listserver.u2ug.org http://listserver.u2ug.org/mailman/listinfo/u2-users
