hi ,

a client has reported that they are randomly & infrequently having
characters dropped from print jobs.
this recently happened during an invoice run where a tax value of 1147.90
was printed as 117.90 - the invoice total printed correctly, the invoice
data on file has the correct value and a reprint shows the correct value.

I am thinking that this is
    - a problem with the printer in question ( i am not yet sure if this is
a single printer issue or not )
    - a problem with a network connection
    - an issue to be raised with either IBM or HP

has anyone seen this happen before ?

gerry

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