Crystal is indeed a very fine product.  It is a banded report writer with a
multitude of programmability.   Multivalued data is indeed a pain in the
neck.   Normalize the data 1st and you'll find Crystal a joy to use with
output, features and polish that MV can't come close to.  The 'problems'
that your users are facing can be addressed with Crystal code (VB syntax or
Crystal's scripting syntax).  After using it a while, you'll never want to
go back...

Mike R. 

-----Original Message-----
From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On
Behalf Of Mark Johnson
Sent: Friday, April 16, 2004 2:51 PM
To: U2 Users Discussion List
Subject: Crystal Reports

One of my clients wants to connect Crystal Reports to their UD database to
apparently give greater access to the data that they sometimes deem as
hidden and only accessable through me.

This client converted to Great Plains 6 weeks ago (SQL based) and their CR
experts were struggling with duplicating some of the more mundane reports
that already exist in UD. A monthly sales tax summary (by jurisdiction) took
the GP guy 3 days futzing with CR using GP's data.

How much trouble are they going to get in trying to use MV'd data from the
UD system (ODBC) if they have so much trouble with more 'normalized' data.
Everyone seems to think that CR is a magic pill and once attached to a SQL
database, the sophisticated reports simply roll off.

I'm trying to strongly propose a data warehouse concept whereby the day's
sales data gets exported and updated into their prior application for the
sake of the multitude of existing, proven reports in MV. If these guys took
3 days for a simple tax report, how can CR fabricate temporary tables for
the sake of these consolidated sophisticated MV reports?

I'm just interested in hearing of some experiences. This client is too
stubborn to go back from GP and may even disregard their entire MV system
completely. I really have nothing to lose if I insult them. 

Thanks in advance.

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