This is a very serious bug.  We need to figure out what's going on and
fix it.
To those of you having the bug, I apologize; unfortunately it's hard
for us on the Ubiquity team to figure out what's going on with your
computers, since everything is working fine for us.  We must figure
out how to reliably reproduce the problem before we can do anything to
fix it.

That's why it's really important for us to get any information we can
about the circumstances under which installation fails.  The questions
that Heather asked are exactly right:  What version of Firefox,
whether it is a new install or an install over an old version of
ubiquity, whether there's anything at the URL "about:ubiquity", and
whether there are any error messages in the console (which can be
found by choosing "Error Console" from the Tools menu, by the way, for
anybody who doesn't know.)  Ubiquity team: we should be asking these
questions of anyone we can find who has had an install problem.

Jell, Gary, Donkan: Our apologies for the install failure.  Thanks for
reporting the problem and thanks for your feedback so far.  Please do
let us know if you have any new information about the problem,
especially if it starts recurring.

--Jono

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