If you're not able to get to about:ubiquity at all, it sounds like the  
xpi (add-on) is not getting registered at all... Tom, if you go to the  
Add-ons window do you see Ubiquity listed as an installed and enabled  
add-on?

m

>
> Tom,
>
> Your bug is one that I actually don't know how to solve right now. :
> (  Maybe someone else will have an idea of how to fix this.
>
> What operating system are you on?
>
> Heather
>
> On Jul 5, 6:24 pm, Tom Page <[email protected]> wrote:
>> I'm having the same problem. I've tried both the latest version, and
>> the 0.5pre lastest beta version. I'm using Firefox 3.5 final with a
>> clean profile (I couldn't get Ubiquity to install, so I deleted my
>> profile by using firefox.exe - p and created a new one).
>>
>> Firefox 3.5 was an install over 3.0.11.
>>
>> If I enter about:ubiquity I get "The URL is invalid and cannot be
>> loaded"
>>
>> Everything in the error console relates to my browsing of Google
>> Groups to write this.
>>
>> Any thoughts, happy to try things to give this cool-looking tool a
>> whirl!
>>
>> Tom
>>
>> On Jun 29, 7:48 pm, Jono DiCarlo <[email protected]> wrote:
>>
>>> This is a very serious bug.  We need to figure out what's going on  
>>> and
>>> fix it.
>>> To those of you having the bug, I apologize; unfortunately it's hard
>>> for us on the Ubiquity team to figure out what's going on with your
>>> computers, since everything is working fine for us.  We must figure
>>> out how to reliably reproduce the problem before we can do  
>>> anything to
>>> fix it.
>>
>>> That's why it's really important for us to get any information we  
>>> can
>>> about the circumstances under which installation fails.  The  
>>> questions
>>> that Heather asked are exactly right:  What version of Firefox,
>>> whether it is a new install or an install over an old version of
>>> ubiquity, whether there's anything at the URL "about:ubiquity", and
>>> whether there are any error messages in the console (which can be
>>> found by choosing "Error Console" from the Tools menu, by the way,  
>>> for
>>> anybody who doesn't know.)  Ubiquity team: we should be asking these
>>> questions of anyone we can find who has had an install problem.
>>
>>> Jell, Gary, Donkan: Our apologies for the install failure.  Thanks  
>>> for
>>> reporting the problem and thanks for your feedback so far.  Please  
>>> do
>>> let us know if you have any new information about the problem,
>>> especially if it starts recurring.
>>
>>> --Jono
>>
>>
> >

--
mitcho (Michael 芳貴 Erlewine)
[email protected]
http://mitcho.com/
linguist, coder, teacher


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