Where's the like button? On Thu, December 4, 2014 9:00 am, Steve Barnes wrote: > Thank you Justin for such a well written and insightful write up. You > buried the nail not just hit it on the head. Great Job. > > Steven Barnes > GM > PCSWIN.com > Howard LLC. > > > From: [email protected] [mailto:[email protected]] > On Behalf Of Justin Wilson > Sent: Wednesday, December 03, 2014 6:38 PM > To: Ubiquiti Users Group > Subject: Re: [Ubnt_users] New airControl > > > Part of it for me is the perception of UBNT as a company. We aren't like > Apple consumers. For the most part, most of us are not buying these > products to jack with them at Starbucks and drink Coffee. We are out on > towers, in all kinds of weather, deploying these. No matter the driving > factor, the majority of these networks are here to make money. I, for > one, have bet my house and my future on UBNT products in the past. It > was no different than betting on another vendor, but I chose UBNT for > several reasons. Price was a factor but not the only one. > > Robert and Staff, please don't misunderstand the passion for these folks > being fanboys. Sure, the inner geek in everyone wants the shiny new > gadget. But at the end of the day we all want to go home and be able to > set our thermostat at 71 instead of 50. :-) This is about providing a > service and being in business. Tools like AirControl means we can do > that extra install instead of having the programmer spend their time > figuring out how to pull data from the radio or dump into some 3rd party > app. We all know monitoring and proactive solutions are essential in > this business. I want to know if my business customers are getting what > they pay for. If I have SLA customers I want to prove to them we are > living up to expectations. Having that data might mean keeping them or > not. A complete product family means we have a lower TCO. > > Now, back to perception. If I am putting my house on the line would I > continue to do so for a company that hasn't finished a key product like > AC in how many years? Version 1 never was completed. V2 is now dead. > What about the Mfi cloud? I want to be able to trust a company with my > livelihood. Sure, a software product isn't the same as a working AP, but > it should be a key component. In today's ISP world information is King. > If I have information I know when to upgrade, what customers to > proactively fix, and how the overall health of the network is. This is > what makes me different than Comcast. I should be able to know > everything about what I have. > > If you want to make it cloud based, how about an appliance we can install > locally? Just an idea, in a sea of thousands. But more importantly, > help us focus on automating our businesses and being kick butt at it. > Give us the tools we actually need. That way we can buy more units from > you. Simple. > > Justin > > > -- > Justin Wilson <[email protected]> > http://www.mtin.net<http://www.mtin.net/blog> > Managed Services - xISP Solutions - Data Centers > http://www.thebrotherswisp.com > Podcast about xISP topics > http://www.midwest-ix.com > Peering - Transit - Internet Exchange > > > > > > > > _______________________________________________ > Ubnt_users mailing list > [email protected] > http://lists.wispa.org/mailman/listinfo/ubnt_users > >
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