Hey Shawn,

Can you send me the support file for that system, please?

On Sep 24, 2016 7:19 PM, "Shawn C. Peppers" <[email protected]>
wrote:

> Something is def up,  the unifi service is using every bit of the CPU.
>
> Shawn C. Peppers
> Video Direct Satellite & Entertainment
> 866-680-8433 Toll Free
> 480-287-9960 Fax
> http://www.video-direct.tv
>
> On Sep 24, 2016, at 2:57 PM, Brandon Gilles via Ubnt_users <
> [email protected]> wrote:
>
> So which version are you running currently?  FWIW 3.5 is now in the Beta
> forum.
>
> On Sat, Sep 24, 2016 at 11:12 AM, Shawn C. Peppers <
> [email protected]> wrote:
>
>> Ill check logs today.
>>
>> Shawn C. Peppers
>> Video Direct Satellite & Entertainment
>> 866-680-8433 Toll Free
>> 480-287-9960 Fax
>> http://www.video-direct.tv
>>
>> On Sep 24, 2016, at 12:05 PM, Gabriel Pike <[email protected]>
>> wrote:
>>
>> Is your memory spiking just randomly before this happens? I have now seen
>> a few times that some unknown memory spike will disable the service until
>> it is restarted. Mine are also Ubuntu server 14 builds. I have a ticket
>> with UBNT about it and they said the issue will be fixed in a future
>> release of 3.5, although no timeframe is set. I’m interested if others are
>> also experiencing this issue. Error logs sow a:
>>
>> java.lang.OutOfMemoryError: unable to create new native thread
>>
>>
>>
>> This is followed by tomcat errors.
>>
>>
>>
>> Gabriel Pike
>>
>> Network Engineering
>>
>> MTCNA
>>
>> DMCI Broadband, LLC <http://dmcibb.net/>
>>
>> [email protected]
>>
>>
>>
>> 877.936.2422
>>
>> Ext. 103
>>
>>
>>
>>
>>
>> *From:* [email protected] [mailto:[email protected]
>> <[email protected]>] *On Behalf Of *Shawn C. Peppers
>> *Sent:* Saturday, September 24, 2016 12:11 PM
>> *To:* Brandon Gilles; Ubiquiti Users Group
>> *Subject:* Re: [Ubnt_users] Unifi Video troubles still
>>
>>
>>
>> There is no network connectivity issues.  I have access to the server via
>> ssh and when it starts acting up i cant access the nvr interface locally.
>> When i restart the unifi-video service via the CLI all will work fine for
>> awhile.  This is a fresh install on ubuntu 14, the server has minimal
>> install.
>>
>>
>> Shawn C. Peppers
>>
>> Video Direct Satellite & Entertainment
>>
>> 866-680-8433 Toll Free
>>
>> 480-287-9960 Fax
>>
>> http://www.video-direct.tv
>>
>>
>> On Sep 24, 2016, at 9:16 AM, Brandon Gilles via Ubnt_users <
>> [email protected]> wrote:
>>
>> So it does constantly test if your internet is up.  So if there are
>> intermittent cut-outs you'll get these emails.
>>
>>
>>
>> There's a setting to disable them.  Also - what version are you running?
>>
>> On Friday, September 23, 2016, Shawn C. Peppers <
>> [email protected]> wrote:
>>
>> So i installed the latest unifi software on ubuntu 14 and have similar
>> problems as when i was using the nvr but now it seems a ton worst.  I get
>> massive email about a few hours of being on that the nvr is disconnect.
>> When logging into the server via ssh is show the unifi video service is
>> running.  Anyone having similar problems?
>>
>>
>>
>> Shawn C. Peppers
>>
>> Video Direct Satellite & Entertainment
>>
>> 866-680-8433 Toll Free
>>
>> 480-287-9960 Fax
>>
>> http://www.video-direct.tv
>>
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