What do you mean it was turned into a hotspot??

Josh Luthman
Office: 937-552-2340
Direct: 937-552-2343
1100 Wayne St
Suite 1337
Troy, OH 45373

On Tue, Jul 31, 2018 at 2:55 PM, Forbes Mercy <forbes.me...@wabroadband.com>
wrote:

> Unbeknownst to us up front our sysadmin has been turning on hotspot for
> our towers and not telling us so when a radio was swapped out and the
> installer didn't update it in billing it wouldn't allow traffic to pass.
> Once I asked him and he said "oh I turned that AP into a hotspot last week"
> we checked the MAC and sure enough, wrong.
>
> Embarrassing I didn't think of that before posting this, I blame the
> heat... You're gear is working great as always.
>
> Thanks,
> Forbes
>
> On 7/31/2018 11:36 AM, James Craig via Ubnt_users wrote:
>
> Hi Forbes,
>
> Are you seeing this on AC APs only?
>
> What TDD Framing option are you using on the AC APs?
>
> Please try to grab the Support Info file from one of these CPEs (and AP)
> and send to me offlist (ja...@ubnt.com)
>
> The 6.1.8 beta branch has some stability improvements that could help
> here, but that wouldn't explain AC stations seeing the same symptoms.
>
> On Tue, Jul 31, 2018 at 1:50 PM, Forbes Mercy <
> forbes.me...@wabroadband.com> wrote:
>
>> So trying to take the 100+ heat into consideration we are having a lot
>> of issues with customers associated to the tower but they won't ping and
>> I can't get in to their radios.  They can get into AirOS and even select
>> and change AP's but still they come up again showing their correct IP on
>> the AP yet again no ping, no access, no Internet for them.  Some or AC
>> radios, some older, doesn't seem to discriminate.  Floor is about -90
>> and the last one was -74, not bad enough to be lost in the noise.
>>
>> Typical power cycle, etc. offers no solution.  This has happened 5 times
>> (most using 6.16) in the past few days, a disturbing trend that we will
>> now have to do a truck roll on.
>>
>> Any ideas?
>>
>> Forbes Mercy
>> Washington Broadband, Inc.
>> _______________________________________________
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>> Ubnt_users@wispa.org
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>>
>
>
>
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