We use Visp billing and one of their features is hotspot authentication.
Kind of a halfway house to pppoe with less work. Eventually we'll do the
whole thing but with thousands of customers that takes time. Without
hotspot (where the billing system authenticates like radius)
auto-suspends don't happen and we get 50-100 payment suspends a day that
we have to support manually so we're very motivated to get the whole
network under radius MAC authentication and eventually full billing
control from PPPoe.
Forbes
On 7/31/2018 11:57 AM, Josh Luthman wrote:
What do you mean it was turned into a hotspot??
Josh Luthman
Office: 937-552-2340
Direct: 937-552-2343
1100 Wayne St
Suite 1337
Troy, OH 45373
On Tue, Jul 31, 2018 at 2:55 PM, Forbes Mercy
<[email protected] <mailto:[email protected]>>
wrote:
Unbeknownst to us up front our sysadmin has been turning on
hotspot for our towers and not telling us so when a radio was
swapped out and the installer didn't update it in billing it
wouldn't allow traffic to pass. Once I asked him and he said "oh I
turned that AP into a hotspot last week" we checked the MAC and
sure enough, wrong.
Embarrassing I didn't think of that before posting this, I blame
the heat... You're gear is working great as always.
Thanks,
Forbes
On 7/31/2018 11:36 AM, James Craig via Ubnt_users wrote:
Hi Forbes,
Are you seeing this on AC APs only?
What TDD Framing option are you using on the AC APs?
Please try to grab the Support Info file from one of these CPEs
(and AP) and send to me offlist ([email protected]
<mailto:[email protected]>)
The 6.1.8 beta branch has some stability improvements that could
help here, but that wouldn't explain AC stations seeing the same
symptoms.
On Tue, Jul 31, 2018 at 1:50 PM, Forbes Mercy
<[email protected]
<mailto:[email protected]>> wrote:
So trying to take the 100+ heat into consideration we are
having a lot
of issues with customers associated to the tower but they
won't ping and
I can't get in to their radios. They can get into AirOS and
even select
and change AP's but still they come up again showing their
correct IP on
the AP yet again no ping, no access, no Internet for them.
Some or AC
radios, some older, doesn't seem to discriminate. Floor is
about -90
and the last one was -74, not bad enough to be lost in the noise.
Typical power cycle, etc. offers no solution. This has
happened 5 times
(most using 6.16) in the past few days, a disturbing trend
that we will
now have to do a truck roll on.
Any ideas?
Forbes Mercy
Washington Broadband, Inc.
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