On Wed, 16 Jan 2008 22:18:01 +1000, Daniel Mons <[EMAIL PROTECTED]> wrote:
> David Drury wrote: >> >> You can always be as persistent as Geoffrey Bennett >> http://www.netcraft.com.au/geoffrey/toshiba.html (wow, that's almost a >> decade ago now) > > That article is one I've referred to many times - both to explain to > others why I've been attempting to refund my unused copies of Windows, > as well as to hardware suppliers and OEMs as to the fact that someone > else has done so in the past, and not I'm not alone in wanting to do > this. > > Sadly these days the art of "customer service" is lost on OEMs. Dell, > Toshiba, Acer and Asus have all bold-faced refused to refund Windows > licenses (or even discount hardware to be sold without them). I've > heard every excuse under the sun, ranging from "Windows comes free with > the laptop, so uninstalling it wouldn't save you any money" (verbatim > quote from Toshiba Australia) through to a flat out "Sorry sir, we just > don't do that" (Dell Australia, pre Ubuntu Laptops). > > Again, this is why I'd like to go straight to the source. Blaming > hardware OEMs is one thing, but Microsoft has said they will honour > license rejections/refunds in the past. My question still remains: will > this actually happen? If so, when? If not, then why was it promised in > the first place? > > -Dan Here is a good article on "How to get a Windows tax refund". Included in the article are some very useful tips that will increase your chances of success. http://www.linux.com/articles/59381 -- ubuntu-au mailing list [email protected] https://lists.ubuntu.com/mailman/listinfo/ubuntu-au
