On Fri, Aug 29, 2014 at 10:26 AM, Alberto Salvia Novella < [email protected]> wrote:
> Chris Johnston: > > I would like to apply for bug control membership for the Canonical >> Support [1] team. >> > > What is the level of expertise of this team members on triaging? > Triaging problems and bugs is one of the major things that we do on the team. We just typically have a different approach on how the issues are sorted out due to the issues coming from customers. Many times bugs that are found by our team may also be fixed by our team. The major difference is that the team members don't presently have the ability to find out if a bug already exists. Having that ability should help Ubuntu in general, our team with the work we need to do, and also our clients. If we are able to determine that our client isn't the only one experiencing a bug, it would give us more information for working on fixing bugs. cJ -- Chris Johnston <[email protected] <[email protected]>> Canonical Ltd. www.ubuntu.com
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