Hi Wiliam Below is the procedure I followed 1 I Entered https://mail.google.com at The Firefox 5.0 Address bar 2 Clicked the "Can't access your account?" , The I was taken to the screen to enter the email address ( https://www.google.com/accounts/recovery?service=mail&continue=https%3A%2F%2Fmail.google.com%2Fmail%2F%3Fui%3Dhtml%26zy%3Dl) to which I am not able to access and the to the screen (https://www.google.com/accounts/recovery/verifycaptcha) where to type the characters that is displayed in a picture and the title under the heading "Password assistance for <email address > below said "Type the characters that you see in the picture below." 3 In the next screen taken to I was offered with options to select the options to select that would can be used to get access to change the password and I selected "Get a verification code on my phone: ..........................##", as a result I was sent a verification code through a text message
4 I was taken to "Reset Password" screen and offered to enter the new password, with two text boxes, one to enter the new password first and the second to re-enter the new password then I the drop down box to Update the password appeared and I clicked "Update Password" and I signed out 5 The loin screen appeared I selected the Email address of which I changed the password just moment ago a password in dot format was automatically displayed in the text box to which is to enter the password 6 I clicked "Sign in" Button" 7 The screen served was the same with the title "The username or password you entered is incorrect. [?] " just above the text box to which the password is to be entered 8 I the entered the new password to which I had changed by going through the above mentioned process and I was taken to the personal settings screen which did bear the Heading "Personal Settings", it address "https://www.google.com/accounts/ManageAccount"; , I then clicked Gmail which is under the section "Products" and I was taken to my Gmail account, the next action i did was to Sign out. 9 Now I am at The "Sign in with your Google Account" page and I selected the Email Address of the password to which I had changed and a password in dot format appeared in the password text box , oops again the message "The username or password you entered is incorrect. [?]" , even now I was not offered with the Drop Down box to Update password. I entered the correct password and was successfully logged in, even now I was not severed with Update Password Drop Down box.I signed out again. 10 Just as before I selected the Email address of which password I had changed, a password in dot format appeared in dot format, I clicked Sign in Button oops "The username or password you entered is incorrect. [?]" I entered the correct password and was successfully logged in and this keeps going on and I am not offered with the Update password Drop Down Box even at the login Screen as you can see from the above Pls Note:- I think this may be happening because there are several email address to be selected each having different passwords. The Email address I changed the password is the last and and the 7th in set of Email addresses -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/807586 Title: Firefox 5.0 Doesn't prompt to Update or Save my Email Password To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/firefox/+bug/807586/+subscriptions -- ubuntu-bugs mailing list [email protected] https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
