apport information ** Tags added: apport-collected oneiric
** Description changed: Certain images are substantially degraded when printing. The problem only occurs with Acrobat Reader on Ubuntu, not xpdf or Acrobat Reader on Windows 7 (using the same printer and input PDF). So there is something wrong with Acrobat Reader on Ubuntu specifically (or maybe any Linux). The printed image appears darkened or the available grey-scale resolution is lesssened. The test image (attached) is blueish and the printing was on a monochrome laser printer (hp3030), so the problem might be related to mapping colors to greyscale. The PDF was created by exporting from Libre Office Writer with PDF/A and "Lossless" image compression. Here are the exact versions of Acrobat Reader I tested: Windows 7 (32-bit): Acrobat Reader 9.5.0 [works] Ubuntu (both 64-bit & 32-bit): Acrobat Reader "9.5.1 03/07/2012" [image degraded when printed] Attached is a test file. + --- + ApportVersion: 1.23-0ubuntu4 + Architecture: amd64 + CupsErrorLog: + W [11/May/2012:12:14:07 -0700] failed to AddProfile: org.freedesktop.ColorManager.Failed:profile object path '/org/freedesktop/ColorManager/profiles/hp_LaserJet_3030_Gray__' has already been added + W [11/May/2012:12:14:07 -0700] failed to AddProfile: org.freedesktop.ColorManager.Failed:profile object path '/org/freedesktop/ColorManager/profiles/hp_LaserJet_3030_Fax_Gray__' has already been added + W [11/May/2012:12:14:07 -0700] failed to AddProfile: org.freedesktop.ColorManager.Failed:profile object path '/org/freedesktop/ColorManager/profiles/hp_LaserJet_3030_Fax_RGB__' has already been added + W [11/May/2012:12:14:07 -0700] failed to AddProfile: org.freedesktop.ColorManager.Failed:profile object path '/org/freedesktop/ColorManager/profiles/PDF_Gray__' has already been added + W [11/May/2012:12:14:07 -0700] failed to AddProfile: org.freedesktop.ColorManager.Failed:profile object path '/org/freedesktop/ColorManager/profiles/PDF_RGB__' has already been added + DistroRelease: Ubuntu 11.10 + InstallationMedia: Xubuntu 11.10 "Oneiric Ocelot" - Release amd64 (20111012) + Lpstat: + device for hp-LaserJet-3030: hp:/usb/hp_LaserJet_3030?serial=00CNBM066305 + device for hp-LaserJet-3030-Fax: hpfax:/usb/hp_LaserJet_3030?serial=00CNBM066305 + device for PDF: cups-pdf:/ + MachineType: System manufacturer System Product Name + Package: cups 1.5.0-8ubuntu6 + PackageArchitecture: amd64 + Papersize: letter + PpdFiles: + hp-LaserJet-3030: HP LaserJet 3020 3030 Postscript (recommended) + PDF: Generic CUPS-PDF Printer + hp-LaserJet-3030-Fax: HP Fax hpcups + ProcEnviron: + PATH=(custom, user) + LANG=en_US.UTF-8 + SHELL=/bin/bash + ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.0.0-19-generic root=UUID=8aaca318-f079-4a4f-95c0-735aa54bed2d ro quiet splash vt.handoff=7 + ProcVersionSignature: Ubuntu 3.0.0-19.33-generic 3.0.27 + Tags: oneiric + Uname: Linux 3.0.0-19-generic x86_64 + UpgradeStatus: No upgrade log present (probably fresh install) + UserGroups: adm admin audio cdrom dialout dip fax floppy fuse games lpadmin netdev plugdev sambashare scanner sudo tape users vboxusers video + dmi.bios.date: 09/21/2010 + dmi.bios.vendor: American Megatrends Inc. + dmi.bios.version: 1408 + dmi.board.asset.tag: To Be Filled By O.E.M. + dmi.board.name: P6T + dmi.board.vendor: ASUSTeK Computer INC. + dmi.board.version: Rev 1.xx + dmi.chassis.asset.tag: Asset-1234567890 + dmi.chassis.type: 3 + dmi.chassis.vendor: Chassis Manufacture + dmi.chassis.version: Chassis Version + dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvr1408:bd09/21/2010:svnSystemmanufacturer:pnSystemProductName:pvrSystemVersion:rvnASUSTeKComputerINC.:rnP6T:rvrRev1.xx:cvnChassisManufacture:ct3:cvrChassisVersion: + dmi.product.name: System Product Name + dmi.product.version: System Version + dmi.sys.vendor: System manufacturer ** Attachment added: "BootDmesg.txt" https://bugs.launchpad.net/bugs/997728/+attachment/3142199/+files/BootDmesg.txt -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/997728 Title: Ubuntu port of acroread degrades images (works on Win7) To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/cups/+bug/997728/+subscriptions -- ubuntu-bugs mailing list [email protected] https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
