I don't see a friction here, I only see costumers/users that need something and is going to be taken a way. For me, what was more surprising was see that people with responsability don't care/listen to the user/costumers. I read someone say they need some specific software that need this, and people from Canonical saying that is a not going to append, to that applications (like truecript) and for wine or java no problem if understand correctly). Is a vision that I don't like! (to much resembles me other SO) I'm one off the responsables of the decision of our company to completely switch from MS to Ubuntu, and what I read is not a good reading. Sorry for share my "vision" off this "problem".
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