Closing libreoffice (Ubuntu) task as the problem and fix was identified
in cups (Ubuntu), as previously addressed in
https://bugs.launchpad.net/ubuntu/+source/libreoffice/+bug/1020048/comments/45
.
** Description changed:
== Problem ==
In our institution we are running only printers through a cups server. while
freshly opened document prints well, after some time (few minutes) clicking
"print file directly" and menu item "print" do not work any more. after close
and open again, thing prints correctly. i have checked what exactly is going on
in such cases and logs on the cups server don't show any submissions and/or
errors so that the thing is obviously stopped at the level of libreoffice.
- DistroRelease: Ubuntu 12.04
== Analysis ==
- LibreOffice loses it's TCP connection to CUPS after exactly 5 minutes of
inactivity and does not manage to reconnect.
- To reproduce: print something (to a real printer or cups-pdf), wait 6 minutes
not printing anything, and print again. Then, nothing is printed.
-
- You can watch the TCP connection using
+ LibreOffice loses it's TCP connection to CUPS after exactly 5 minutes of
inactivity and does not manage to reconnect. To reproduce: print something (to
a real printer or cups-pdf), wait 6 minutes not printing anything, and print
again. Then, nothing is printed. You can watch the TCP connection using
netstat -tpn | grep soffice
While it's working, it looks like this:
tcp 0 0 127.0.0.1:48810 127.0.0.1:631
ESTABLISHED 13976/soffice.bin
After 5 minutes, that connection is gone permanently.
- == Workaround ==
- Add the line
+ WORKAROUND: To set the timeout to 24 hours add this line to the top of
/etc/cups/cupsd.conf :
Timeout 62400
- to the top of /etc/cups/cupsd.conf . This sets the timeout to 24 hours and
fixes the issue (verified on Ubuntu 12.04).
+
+ ProblemType: Bug
+ DistroRelease: Ubuntu 12.04
+ Package: libreoffice 1:3.5.3-0ubuntu1
+ ProcVersionSignature: Ubuntu 3.2.0-26.41-generic 3.2.19
+ Uname: Linux 3.2.0-26-generic x86_64
+ NonfreeKernelModules: nvidia
+ ApportVersion: 2.0.1-0ubuntu8
+ Architecture: amd64
+ Date: Mon Jul 2 12:29:31 2012
+ InstallationMedia: Ubuntu 12.04 LTS "Precise Pangolin" Release amd64
(20120425)
+ ProcEnviron:
+ TERM=xterm
+ PATH=(custom, user)
+ LANG=en_US.UTF-8
+ SHELL=/bin/bash
+ LC_PAPER=en_GB.UTF-8
+ SourcePackage: libreoffice
+ UpgradeStatus: No upgrade log present (probably fresh install)
** Changed in: libreoffice (Ubuntu)
Status: Confirmed => Invalid
** Changed in: df-libreoffice
Importance: Medium => Undecided
** Changed in: df-libreoffice
Remote watch: freedesktop.org Bugzilla #56344 => None
** Changed in: df-libreoffice
Status: New => Invalid
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https://bugs.launchpad.net/bugs/1020048
Title:
after certain time printing to cups stops working
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