apport information
** Attachment added: "WifiSyslog.txt"
https://bugs.launchpad.net/bugs/1810636/+attachment/5227181/+files/WifiSyslog.txt
** Changed in: linux (Ubuntu)
Status: Incomplete => Confirmed
** Description changed:
I'm running Linux 4.20.0-042000-generic #201812232030 x64 on a Dell XPS
9570 with QCA6174 chipset, and have had the problem with Bluetooth audio
choppiness ever since I have owned this laptop. This problem has
persisted for me with previous kernels.
- It started with Ubuntu 18.04 and continues with 18.10. I'm running .
- It's particularly noticeable when the when saturating the WLAN
- connection with throughput, i.e. copying a large file sequentially
- across from a samba share, but also streaming video online results in
- the audio progressively delaying over-time. Re-establishing the
- Bluetooth audio sync restores the sync, but slowly creeps out again.
+ Note: I've reverted back v4.18.0-13-generic and reproduced the problem for
+ the apport-collect report.
+
+ It started with Ubuntu 18.04 and continues with 18.10. It's particularly
+ noticeable when the when saturating the WLAN connection with throughput,
+ i.e. copying a large file sequentially across from a samba share, but
+ also streaming video online results in the audio progressively delaying
+ over-time. Re-establishing the Bluetooth audio sync restores the sync,
+ but slowly creeps out again.
I've upgraded my linux-firmware package to disco 176 to match v4.20
kernel drivers ref: https://launchpad.net/ubuntu/+source/linux-
firmware/1.176
The ath10k_core driver that supports this device has a reference for
btcoex: ref
https://git.kernel.org/pub/scm/linux/kernel/git/torvalds/linux.git/tree/drivers/net/wireless/ath/ath10k/core.c?h=v4.20#n2598
It's possible that the Bluetooth component firmware is not supporting or
communicating btcoex compatibility, but this is starting to reach the
edge of my ability to diagnose the problem.
This btcoex support in ath9k has resolved/improved the Bluetooth
bandwidth problem as shown in
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1746164
As a troubleshooting step, I've also tried the very latest firmware-6 file
from, but I'm continuing to experience the problem ref:
https://github.com/kvalo/ath10k-firmware/tree/master/QCA6174/hw3.0/4.4.1
- ---
+ ---
ProblemType: Bug
ApportVersion: 2.20.10-0ubuntu13.1
Architecture: amd64
AudioDevicesInUse:
- USER PID ACCESS COMMAND
- /dev/snd/controlC0: berg 2871 F.... pulseaudio
+ USER PID ACCESS COMMAND
+ /dev/snd/controlC0: berg 2871 F.... pulseaudio
CurrentDesktop: GNOME
DistroRelease: Ubuntu 18.10
InstallationDate: Installed on 2018-07-02 (187 days ago)
InstallationMedia: Ubuntu 18.04 LTS "Bionic Beaver" - Release amd64 (20180426)
MachineType: Dell Inc. XPS 15 9570
Package: linux (not installed)
ProcEnviron:
- TERM=xterm-256color
- PATH=(custom, no user)
- XDG_RUNTIME_DIR=<set>
- LANG=en_AU.UTF-8
- SHELL=/bin/bash
+ TERM=xterm-256color
+ PATH=(custom, no user)
+ XDG_RUNTIME_DIR=<set>
+ LANG=en_AU.UTF-8
+ SHELL=/bin/bash
ProcFB: 0 inteldrmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.18.0-13-generic
root=UUID=c825a7b0-a5ac-41de-bd57-7663fef8a1f1 ro quiet splash vt.handoff=1
ProcVersionSignature: Ubuntu 4.18.0-13.14-generic 4.18.17
RelatedPackageVersions:
- linux-restricted-modules-4.18.0-13-generic N/A
- linux-backports-modules-4.18.0-13-generic N/A
- linux-firmware 1.176
+ linux-restricted-modules-4.18.0-13-generic N/A
+ linux-backports-modules-4.18.0-13-generic N/A
+ linux-firmware 1.176
Tags: cosmic
Uname: Linux 4.18.0-13-generic x86_64
UpgradeStatus: Upgraded to cosmic on 2018-10-18 (79 days ago)
UserGroups: adm cdrom dip libvirt lpadmin plugdev sambashare sudo
_MarkForUpload: True
dmi.bios.date: 11/02/2018
dmi.bios.vendor: Dell Inc.
dmi.bios.version: 1.6.0
dmi.board.name: 07GHH0
dmi.board.vendor: Dell Inc.
dmi.board.version: A00
dmi.chassis.type: 10
dmi.chassis.vendor: Dell Inc.
dmi.modalias:
dmi:bvnDellInc.:bvr1.6.0:bd11/02/2018:svnDellInc.:pnXPS159570:pvr:rvnDellInc.:rn07GHH0:rvrA00:cvnDellInc.:ct10:cvr:
dmi.product.family: XPS
dmi.product.name: XPS 15 9570
dmi.product.sku: 087C
dmi.sys.vendor: Dell Inc.
** Summary changed:
- QCA6174 doesn't utlise btcoex - Ubuntu 18 Bluetooth Audio Skip/Stutter/Delay
WiFi bandwidth conflict Dell XPS 9570
+ QCA6174 doesn't utilise btcoex - Ubuntu 18 Bluetooth Audio
Skip/Stutter/Delay WiFi bandwidth conflict Dell XPS 9570
** Description changed:
- I'm running Linux 4.20.0-042000-generic #201812232030 x64 on a Dell XPS
- 9570 with QCA6174 chipset, and have had the problem with Bluetooth audio
- choppiness ever since I have owned this laptop. This problem has
- persisted for me with previous kernels.
+ I'm running Linux 4.20.0-042000-generic #201812232030 x64 on a Dell XPS 9570
with QCA6174 chipset, and have had the problem with Bluetooth audio choppiness
ever since I have owned this laptop. This problem has persisted for me with
previous kernels. If I disable wifi and use media on machine
+ locally, the problem doesn't occur.
Note: I've reverted back v4.18.0-13-generic and reproduced the problem for
the apport-collect report.
It started with Ubuntu 18.04 and continues with 18.10. It's particularly
noticeable when the when saturating the WLAN connection with throughput,
i.e. copying a large file sequentially across from a samba share, but
also streaming video online results in the audio progressively delaying
over-time. Re-establishing the Bluetooth audio sync restores the sync,
but slowly creeps out again.
I've upgraded my linux-firmware package to disco 176 to match v4.20
kernel drivers ref: https://launchpad.net/ubuntu/+source/linux-
firmware/1.176
The ath10k_core driver that supports this device has a reference for
btcoex: ref
https://git.kernel.org/pub/scm/linux/kernel/git/torvalds/linux.git/tree/drivers/net/wireless/ath/ath10k/core.c?h=v4.20#n2598
It's possible that the Bluetooth component firmware is not supporting or
communicating btcoex compatibility, but this is starting to reach the
edge of my ability to diagnose the problem.
This btcoex support in ath9k has resolved/improved the Bluetooth
bandwidth problem as shown in
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1746164
As a troubleshooting step, I've also tried the very latest firmware-6 file
from, but I'm continuing to experience the problem ref:
https://github.com/kvalo/ath10k-firmware/tree/master/QCA6174/hw3.0/4.4.1
---
ProblemType: Bug
ApportVersion: 2.20.10-0ubuntu13.1
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC0: berg 2871 F.... pulseaudio
CurrentDesktop: GNOME
DistroRelease: Ubuntu 18.10
InstallationDate: Installed on 2018-07-02 (187 days ago)
InstallationMedia: Ubuntu 18.04 LTS "Bionic Beaver" - Release amd64 (20180426)
MachineType: Dell Inc. XPS 15 9570
Package: linux (not installed)
ProcEnviron:
TERM=xterm-256color
PATH=(custom, no user)
XDG_RUNTIME_DIR=<set>
LANG=en_AU.UTF-8
SHELL=/bin/bash
ProcFB: 0 inteldrmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.18.0-13-generic
root=UUID=c825a7b0-a5ac-41de-bd57-7663fef8a1f1 ro quiet splash vt.handoff=1
ProcVersionSignature: Ubuntu 4.18.0-13.14-generic 4.18.17
RelatedPackageVersions:
linux-restricted-modules-4.18.0-13-generic N/A
linux-backports-modules-4.18.0-13-generic N/A
linux-firmware 1.176
Tags: cosmic
Uname: Linux 4.18.0-13-generic x86_64
UpgradeStatus: Upgraded to cosmic on 2018-10-18 (79 days ago)
UserGroups: adm cdrom dip libvirt lpadmin plugdev sambashare sudo
_MarkForUpload: True
dmi.bios.date: 11/02/2018
dmi.bios.vendor: Dell Inc.
dmi.bios.version: 1.6.0
dmi.board.name: 07GHH0
dmi.board.vendor: Dell Inc.
dmi.board.version: A00
dmi.chassis.type: 10
dmi.chassis.vendor: Dell Inc.
dmi.modalias:
dmi:bvnDellInc.:bvr1.6.0:bd11/02/2018:svnDellInc.:pnXPS159570:pvr:rvnDellInc.:rn07GHH0:rvrA00:cvnDellInc.:ct10:cvr:
dmi.product.family: XPS
dmi.product.name: XPS 15 9570
dmi.product.sku: 087C
dmi.sys.vendor: Dell Inc.
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https://bugs.launchpad.net/bugs/1810636
Title:
QCA6174 doesn't utilise btcoex - Ubuntu 18 Bluetooth Audio
Skip/Stutter/Delay WiFi bandwidth conflict Dell XPS 9570
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