Public bug reported:
No sound from internal speakers and internal microphone does not work
upon wake from suspend. No available settings can make sound work, but
if computer is shut down and restarted then sound works until lid is
closed and computer enters suspend. Then upon wake up from suspend,
internal speakers and microphone will not work again until computer is
restarted. Asus E203M, Ubuntu 18.04
ProblemType: Bug
DistroRelease: Ubuntu 18.04
Package: alsa-base 1.0.25+dfsg-0ubuntu5
ProcVersionSignature: Ubuntu 4.18.0-20.21~18.04.1-generic 4.18.20
Uname: Linux 4.18.0-20-generic x86_64
ApportVersion: 2.20.9-0ubuntu7.6
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC0: david 1479 F.... pulseaudio
CurrentDesktop: ubuntu:GNOME
Date: Sun Jun 2 19:13:57 2019
InstallationDate: Installed on 2019-05-29 (4 days ago)
InstallationMedia: Ubuntu 18.04.2 LTS "Bionic Beaver" - Release amd64 (20190210)
PackageArchitecture: all
ProcEnviron:
PATH=(custom, no user)
XDG_RUNTIME_DIR=<set>
LANG=en_US.UTF-8
SHELL=/bin/bash
SourcePackage: alsa-driver
Symptom: audio
Symptom_AlsaPlaybackTest: ALSA playback test through plughw:PCH failed
Symptom_Card: Built-in Audio - HDA Intel PCH
Symptom_DevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC0: gdm 1082 F.... pulseaudio
david 1479 F.... pulseaudio
Symptom_Type: No sound at all
Title: [HDA-Intel - HDA Intel PCH, playback] No sound at all
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 06/26/2018
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: E203MAS.302
dmi.board.asset.tag: ATN12345678901234567
dmi.board.name: E203MAS
dmi.board.vendor: ASUSTeK COMPUTER INC.
dmi.board.version: 1.0
dmi.chassis.asset.tag: No Asset Tag
dmi.chassis.type: 10
dmi.chassis.vendor: ASUSTeK COMPUTER INC.
dmi.chassis.version: 1.0
dmi.modalias:
dmi:bvnAmericanMegatrendsInc.:bvrE203MAS.302:bd06/26/2018:svnASUSTeKCOMPUTERINC.:pnVivoBook12_ASUSLaptopE203MAS_E203MA:pvr1.0:rvnASUSTeKCOMPUTERINC.:rnE203MAS:rvr1.0:cvnASUSTeKCOMPUTERINC.:ct10:cvr1.0:
dmi.product.family: VivoBook
dmi.product.name: VivoBook 12_ASUS Laptop E203MAS_E203MA
dmi.product.version: 1.0
dmi.sys.vendor: ASUSTeK COMPUTER INC.
** Affects: alsa-driver (Ubuntu)
Importance: Undecided
Status: New
** Tags: amd64 apport-bug bionic
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https://bugs.launchpad.net/bugs/1831393
Title:
[HDA-Intel - HDA Intel PCH, playback] No sound at all; sound works
when I turn on the computer and login after the computer is off, but
if i close the lid computer suspends, and upon wakeup from suspend no
sound from built in speakers and built in microphone also does not
work. If shut down and restart then both internal speakers and
microphone will work. I have tried all available settings to fix
this, but as a regular user, I have not been able to fix problem.
Thank you for your help.
To manage notifications about this bug go to:
https://bugs.launchpad.net/ubuntu/+source/alsa-driver/+bug/1831393/+subscriptions
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