I tried what you suggested: " please go to
`pavucontrol` [pulse audio volume control] and in the last Configuration
tab, turn off your sound [profile]. Count to 1 (ie. a short delay) then
return the profile setting to what it was before (ie. re-enable your
sound to your default or favorite profile).

Does sound return? (if it does, it'll be for the current session only;
this won't be permanent)."

and it did not work.  I did this after resuming from suspend and no sound.
Even after doing this I still had no sound.  Only way I have found so far
to get sound back is to shut off and  then turn on, or to restart.

On Sun, Jun 2, 2019 at 8:10 PM Chris Guiver <[email protected]> wrote:

> Thank you for taking the time to report this bug and helping to make
> Ubuntu better.
>
> If you wake your system and it has no sound, can you please go to
> `pavucontrol` [pulse audio volume control] and in the last Configuration
> tab, turn off your sound [profile]. Count to 1 (ie. a short delay) then
> return the profile setting to what it was before (ie. re-enable your
> sound to your default or favorite profile).
>
> Does sound return? (if it does, it'll be for the current session only;
> this won't be permanent).
>
> --
> You received this bug notification because you are subscribed to the bug
> report.
> https://bugs.launchpad.net/bugs/1831393
>
> Title:
>   [HDA-Intel - HDA Intel PCH, playback] No sound at all; sound works
>   when I turn on the computer and login after the computer is off, but
>   if i close the lid computer suspends, and upon wakeup from suspend no
>   sound from built in speakers and built in microphone also does not
>   work.  If shut down and restart then both internal speakers and
>   microphone will work.  I have tried all available settings to fix
>   this, but as a regular user, I have not been able to fix problem.
>   Thank you for your help.
>
> Status in alsa-driver package in Ubuntu:
>   New
>
> Bug description:
>   No sound from internal speakers and internal microphone does not work
>   upon wake from suspend. No available settings can make sound work, but
>   if computer is shut down and restarted then sound works until lid is
>   closed and computer enters suspend.  Then upon wake up from suspend,
>   internal speakers and microphone will not work again until computer is
>   restarted. Asus E203M, Ubuntu 18.04
>
>   ProblemType: Bug
>   DistroRelease: Ubuntu 18.04
>   Package: alsa-base 1.0.25+dfsg-0ubuntu5
>   ProcVersionSignature: Ubuntu 4.18.0-20.21~18.04.1-generic 4.18.20
>   Uname: Linux 4.18.0-20-generic x86_64
>   ApportVersion: 2.20.9-0ubuntu7.6
>   Architecture: amd64
>   AudioDevicesInUse:
>    USER        PID ACCESS COMMAND
>    /dev/snd/controlC0:  david      1479 F.... pulseaudio
>   CurrentDesktop: ubuntu:GNOME
>   Date: Sun Jun  2 19:13:57 2019
>   InstallationDate: Installed on 2019-05-29 (4 days ago)
>   InstallationMedia: Ubuntu 18.04.2 LTS "Bionic Beaver" - Release amd64
> (20190210)
>   PackageArchitecture: all
>   ProcEnviron:
>    PATH=(custom, no user)
>    XDG_RUNTIME_DIR=<set>
>    LANG=en_US.UTF-8
>    SHELL=/bin/bash
>   SourcePackage: alsa-driver
>   Symptom: audio
>   Symptom_AlsaPlaybackTest: ALSA playback test through plughw:PCH failed
>   Symptom_Card: Built-in Audio - HDA Intel PCH
>   Symptom_DevicesInUse:
>    USER        PID ACCESS COMMAND
>    /dev/snd/controlC0:  gdm        1082 F.... pulseaudio
>                         david      1479 F.... pulseaudio
>   Symptom_Type: No sound at all
>   Title: [HDA-Intel - HDA Intel PCH, playback] No sound at all
>   UpgradeStatus: No upgrade log present (probably fresh install)
>   dmi.bios.date: 06/26/2018
>   dmi.bios.vendor: American Megatrends Inc.
>   dmi.bios.version: E203MAS.302
>   dmi.board.asset.tag: ATN12345678901234567
>   dmi.board.name: E203MAS
>   dmi.board.vendor: ASUSTeK COMPUTER INC.
>   dmi.board.version: 1.0
>   dmi.chassis.asset.tag: No Asset Tag
>   dmi.chassis.type: 10
>   dmi.chassis.vendor: ASUSTeK COMPUTER INC.
>   dmi.chassis.version: 1.0
>   dmi.modalias:
> dmi:bvnAmericanMegatrendsInc.:bvrE203MAS.302:bd06/26/2018:svnASUSTeKCOMPUTERINC.:pnVivoBook12_ASUSLaptopE203MAS_E203MA:pvr1.0:rvnASUSTeKCOMPUTERINC.:rnE203MAS:rvr1.0:cvnASUSTeKCOMPUTERINC.:ct10:cvr1.0:
>   dmi.product.family: VivoBook
>   dmi.product.name: VivoBook 12_ASUS Laptop E203MAS_E203MA
>   dmi.product.version: 1.0
>   dmi.sys.vendor: ASUSTeK COMPUTER INC.
>
> To manage notifications about this bug go to:
>
> https://bugs.launchpad.net/ubuntu/+source/alsa-driver/+bug/1831393/+subscriptions
>

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You received this bug notification because you are a member of Ubuntu
Bugs, which is subscribed to Ubuntu.
https://bugs.launchpad.net/bugs/1831393

Title:
  [HDA-Intel - HDA Intel PCH, playback] No sound at all; sound works
  when I turn on the computer and login after the computer is off, but
  if i close the lid computer suspends, and upon wakeup from suspend no
  sound from built in speakers and built in microphone also does not
  work.  If shut down and restart then both internal speakers and
  microphone will work.  I have tried all available settings to fix
  this, but as a regular user, I have not been able to fix problem.
  Thank you for your help.

To manage notifications about this bug go to:
https://bugs.launchpad.net/ubuntu/+source/alsa-driver/+bug/1831393/+subscriptions

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