Thank you for your explanation.

Em dom, 9 de fev de 2025 10:55, Paul White <[email protected]>
escreveu:

> The links in comment #2 will provide community related support as
> I don't see that you have reported a bug which is the purpose of Launchpad
> and the Ubuntu task that you used in order to create this report.
>
> Comment #6 translates as:
> There was an update on the screen, asking me to install it (via system
> update!) It came in and messed up my system. I sent videos of the screen.
> Since the mouse and keyboard are not working, there is no way to do
> anything on my device, but I know that through the operating system and the
> PRÓ security team, they can help me. I am a regular user, I have had Ubuntu
> for almost 20 years, and I have never seen a virus or anything like that,
> enter via system update. Thank you for your attention.
>
> There is nothing here that an Ubuntu developer can work with.
>
> Please always use the English language if possible (Google Translate is
> very
> useful for this) when communicating with Launchpad and Ubuntu developers.
>
> You should refer to https://ubuntu.com/pro if you have paid support for
> Ubuntu.
>
> ** Changed in: ubuntu
>        Status: New => Invalid
>
> ** Summary changed:
>
> - Oitavo dia ,sem o mínimo de respaldo do status PRO, pela qual confiei!
> + Oitavo dia ,sem o mínimo de respaldo do status PRO, pela qual confiei!
> (Eighth day, without the slightest support from the PRO status, which I
> trusted!)
>
> --
> You received this bug notification because you are subscribed to the bug
> report.
> https://bugs.launchpad.net/bugs/2097107
>
> Title:
>   Oitavo dia ,sem o mínimo de respaldo do status PRO, pela qual confiei!
>   (Eighth day, without the slightest support from the PRO status, which
>   I trusted!)
>
> Status in Ubuntu:
>   Invalid
>
> Bug description:
>   Uma semana tentando sem sucesso, o mínimo de respaldo de segurança que a
> plataforma me prometeu .
>   Meu computador está inoperante há 7 dias, preciso de o mínimo de
> atenção, já que o problema gerado foi através dos aplicativos legais (
> atualização do sistema).
>   Um absurdo para ser bem claro.
>   Tenho Ubuntu há 20anos!
>   Minha máquina está cobertura do PRO.
>
>   Google translates as:
>   I've been trying for a week without success, the minimum security
> support that the platform promised me.
>   My computer has been down for 7 days, I need the minimum attention,
> since the problem was caused by the legal applications (system update).
>   Absurd to be clear.
>   I've had Ubuntu for 20 years!
>   My machine is covered by PRO.
>
> To manage notifications about this bug go to:
> https://bugs.launchpad.net/ubuntu/+bug/2097107/+subscriptions
>
>

-- 
You received this bug notification because you are a member of Ubuntu
Bugs, which is subscribed to Ubuntu.
https://bugs.launchpad.net/bugs/2097107

Title:
  Oitavo dia ,sem o mínimo de respaldo do status PRO, pela qual confiei!
  (Eighth day, without the slightest support from the PRO status, which
  I trusted!)

To manage notifications about this bug go to:
https://bugs.launchpad.net/ubuntu/+bug/2097107/+subscriptions


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