As we speak, my 3840 1080 resolution just came back (btw, I'm in 60Hz and I
could theoretically use a 5120 1400 120Hz resolution)

On Mon, Apr 7, 2025 at 12:04 PM Lucas Garcia <[email protected]>
wrote:

> Hey, I just read your article about that "issue" and you answered all my
> questions:
> - it used to work properly before
> - it works on windows
> 😅
> I don't understand what you mean by "daisy chaining" the monitors but if I
> can provide you more informations about it:
> - My main monitor (the odyssey G9 49") has two DP => one directly plugged
> onto my personal computer, and the other one plugged onto a Dock station (
> https://www.amazon.fr/dp/B0CR6J2HCK?ref=ppx_yo2ov_dt_b_fed_asin_title),
> plugged onto my professional laptop's USB-C (as stated in your article)
> - My secondary monitor (a classic 24") has one HDMI port => plugged onto a
> KVM switch, plugged onto my personal computer, and the other one also
> plugged onto the KVM switch, plugged onto the laptop
>
> => I don't face any issue with the hdmi (therefore I have no issues with
> the KVM switch)
> => The DP cable is of good quality I think. It's this one :
> https://www.amazon.fr/dp/B0CBML7QQB?ref=ppx_yo2ov_dt_b_fed_asin_title
> => The only ones left are the laptop itself OR the Dock station.
>
> What do you think? I know my dock station is not of the best quality but
> is it really that bad? I got everything you said in your article but that's
> still a fact that it used to work for months and now it doesn't + I have so
> many issues with displays with ubuntu (like I had to switch back to xorg
> instead of wayland due to screen sharing issues) so it just felt
> """obvious""" for me that the software was the problem.
>
> On Mon, Apr 7, 2025 at 10:45 AM Daniel van Vugt <
> [email protected]> wrote:
>
>> It looks like you might be daisy chaining the two external monitors(?).
>> So if you can't easily get new cabling then just plugging in one monitor
>> at a time would be the next best thing to try.
>>
>> --
>> You received this bug notification because you are subscribed to the bug
>> report.
>> https://bugs.launchpad.net/bugs/2106371
>>
>> Title:
>>   32:9 resolution missing
>>
>> Status in Ubuntu:
>>   Invalid
>>
>> Bug description:
>>   From time to time, my screen monitor resolution disappears and I end
>>   up with a very bugy display (flicking) or forced to use a completely
>>   flatten 16:9 one on my ultra wide monitor (samsung odyssey G9)
>>
>>   ProblemType: Bug
>>   DistroRelease: Ubuntu 24.04
>>   Package: xorg 1:7.7+23ubuntu3
>>   ProcVersionSignature: Ubuntu 6.11.0-21.21~24.04.1-generic 6.11.11
>>   Uname: Linux 6.11.0-21-generic x86_64
>>   ApportVersion: 2.28.1-0ubuntu3.5
>>   Architecture: amd64
>>   BootLog: Error: [Errno 13] Permission non accordée: '/var/log/boot.log'
>>   CasperMD5CheckResult: pass
>>   CompositorRunning: None
>>   CurrentDesktop: ubuntu:GNOME
>>   Date: Mon Apr  7 10:14:03 2025
>>   DistUpgraded: Fresh install
>>   DistroCodename: noble
>>   DistroVariant: ubuntu
>>   ExtraDebuggingInterest: Yes, including running git bisection searches
>>   GraphicsCard:
>>    Intel Corporation Alder Lake-UP3 GT2 [Iris Xe Graphics] [8086:46a8]
>> (rev 0c) (prog-if 00 [VGA controller])
>>      Subsystem: Hewlett-Packard Company Alder Lake-UP3 GT2 [Iris Xe
>> Graphics] [103c:8aa1]
>>   InstallationDate: Installed on 2024-09-26 (193 days ago)
>>   InstallationMedia: Ubuntu 24.04 LTS "Noble Numbat" - Release amd64
>> (20240424)
>>   MachineType: HP HP ProBook 450 15.6 inch G9 Notebook PC
>>   ProcEnviron:
>>    LANG=fr_FR.UTF-8
>>    PATH=(custom, no user)
>>    SHELL=/bin/bash
>>    TERM=xterm-256color
>>    XDG_RUNTIME_DIR=<set>
>>   ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-6.11.0-21-generic
>> root=/dev/mapper/ubuntu--vg-ubuntu--lv ro quiet splash vt.handoff=7
>>   SourcePackage: xorg
>>   UpgradeStatus: No upgrade log present (probably fresh install)
>>   dmi.bios.date: 05/10/2024
>>   dmi.bios.release: 11.4
>>   dmi.bios.vendor: HP
>>   dmi.bios.version: U85 Ver. 01.11.04
>>   dmi.board.name: 8AA1
>>   dmi.board.vendor: HP
>>   dmi.board.version: KBC Version 21.6B.00
>>   dmi.chassis.type: 10
>>   dmi.chassis.vendor: HP
>>   dmi.ec.firmware.release: 33.107
>>   dmi.modalias:
>> dmi:bvnHP:bvrU85Ver.01.11.04:bd05/10/2024:br11.4:efr33.107:svnHP:pnHPProBook45015.6inchG9NotebookPC:pvrSBKPF:rvnHP:rn8AA1:rvrKBCVersion21.6B.00:cvnHP:ct10:cvr:sku6A284EA#ABF:
>>   dmi.product.family: 103C_5336AN HP ProBook
>>   dmi.product.name: HP ProBook 450 15.6 inch G9 Notebook PC
>>   dmi.product.sku: 6A284EA#ABF
>>   dmi.product.version: SBKPF
>>   dmi.sys.vendor: HP
>>   version.compiz: compiz N/A
>>   version.libdrm2: libdrm2 2.4.122-1~ubuntu0.24.04.1
>>   version.libgl1-mesa-dri: libgl1-mesa-dri 24.2.8-1ubuntu1~24.04.1
>>   version.libgl1-mesa-glx: libgl1-mesa-glx N/A
>>   version.xserver-xorg-core: xserver-xorg-core 2:21.1.12-1ubuntu1.3
>>   version.xserver-xorg-input-evdev: xserver-xorg-input-evdev N/A
>>   version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:22.0.0-1build1
>>   version.xserver-xorg-video-intel: xserver-xorg-video-intel
>> 2:2.99.917+git20210115-1build1
>>   version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau
>> 1:1.0.17-2build1
>>
>> To manage notifications about this bug go to:
>> https://bugs.launchpad.net/ubuntu/+bug/2106371/+subscriptions
>>
>>

-- 
You received this bug notification because you are a member of Ubuntu
Bugs, which is subscribed to Ubuntu.
https://bugs.launchpad.net/bugs/2106371

Title:
  32:9 resolution missing

To manage notifications about this bug go to:
https://bugs.launchpad.net/ubuntu/+bug/2106371/+subscriptions


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