Public bug reported: Apologies if I am not reporting this correctly, I am a total noob.
I installed Ubuntu on a brand new AIO PC (Acer Aspire C27-B DQ.BMREX.002 - 27" inch IPS FHD(1920x1080) Intel Core i7-1355U, 16GB DDR4, 1TB SSD) that had no OS on it before. During the installation my screen was perfectly normal. Then a few seconds after I logged in the screen first split in half and I cannot move the cursor through the center (if I want to click on anything on the Left side of my screen I have to move all the way to the Right so the mouse can appear on the left ). And if I do not move my mouse for a few seconds the screen goes into some type of teal and magenta static flickering non stop. If I am hovering over a text box the static goes away. I think this is a problem with my Intel driver (A7A0, A7A1 Intel® Iris® Xe Graphics Xe Raptor Lake-P 5.19 96/80) even though I made sure to update the kernel and updated everything I could find using this Intel link - https://dgpu-docs.intel.com/driver/client/overview.html lsb_release -rd No LSB modules are available. Description: Ubuntu 24.04.3 LTS Release: 24.04 Distributor ID: Ubuntu Description: Ubuntu 24.04.3 LTS Release: 24.04 Codename: noble Let me know if I need to provide you with more information. Thank you for your time. ProblemType: Bug DistroRelease: Ubuntu 24.04 Package: linux-image-6.14.0-37-generic 6.14.0-37.37~24.04.1 ProcVersionSignature: Ubuntu 6.14.0-37.37~24.04.1-generic 6.14.11 Uname: Linux 6.14.0-37-generic x86_64 ApportVersion: 2.28.1-0ubuntu3.8 Architecture: amd64 AudioDevicesInUse: Error: command ['fuser', '-v', '/dev/snd/controlC0', '/dev/snd/hwC0D2', '/dev/snd/hwC0D0', '/dev/snd/pcmC0D9p', '/dev/snd/pcmC0D8p', '/dev/snd/pcmC0D7p', '/dev/snd/pcmC0D3p', '/dev/snd/pcmC0D0c', '/dev/snd/pcmC0D0p', '/dev/snd/by-id', '/dev/snd/by-path', '/dev/snd/controlC1', '/dev/snd/pcmC1D0c', '/dev/snd/seq', '/dev/snd/timer'] failed with exit code 1: CRDA: N/A CasperMD5CheckResult: unknown CurrentDesktop: ubuntu:GNOME Date: Thu Dec 18 22:13:02 2025 InstallationDate: Installed on 2025-12-17 (1 days ago) InstallationMedia: Ubuntu 24.04.3 LTS "Noble Numbat" - Release amd64 (20250805.1) MachineType: Acer C27-2 ProcEnviron: LANG=en_US.UTF-8 PATH=(custom, no user) SHELL=/bin/bash TERM=xterm-256color XDG_RUNTIME_DIR=<set> ProcFB: 0 i915drmfb ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-6.14.0-37-generic root=UUID=bce8e0a0-4d6e-4361-b054-2e4fb0fd7a1a ro quiet splash vt.handoff=7 RelatedPackageVersions: linux-restricted-modules-6.14.0-37-generic N/A linux-backports-modules-6.14.0-37-generic N/A linux-firmware 20240318.git3b128b60-0ubuntu2.21 SourcePackage: linux-hwe-6.14 UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 07/07/2025 dmi.bios.release: 5.32 dmi.bios.vendor: American Megatrends International, LLC. dmi.bios.version: 1.07 dmi.board.name: C27-2-13U dmi.board.vendor: Acer dmi.board.version: V10 dmi.chassis.asset.tag: Default string dmi.chassis.type: 13 dmi.chassis.vendor: Default string dmi.chassis.version: Default string dmi.modalias: dmi:bvnAmericanMegatrendsInternational,LLC.:bvr1.07:bd07/07/2025:br5.32:svnAcer:pnC27-2:pvrDefaultstring:rvnAcer:rnC27-2-13U:rvrV10:cvnDefaultstring:ct13:cvrDefaultstring:sku13U: dmi.product.family: Aspire dmi.product.name: C27-2 dmi.product.sku: 13U dmi.product.version: Default string dmi.sys.vendor: Acer ** Affects: linux-hwe-6.14 (Ubuntu) Importance: Undecided Status: New ** Tags: amd64 apport-bug noble wayland-session ** Attachment added: "1000010547.jpg" https://bugs.launchpad.net/bugs/2136834/+attachment/5934653/+files/1000010547.jpg -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/2136834 Title: The screen is split almost in half and glitches To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux-hwe-6.14/+bug/2136834/+subscriptions -- ubuntu-bugs mailing list [email protected] https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
