Public bug reported:
Attempting to update an old machine from 20.04 LTS to 22.04 LTS sudo
sudo do-release-upgrade. Upgrade failed with errors:
Errors were encountered while processing:
bluez
gnome-bluetooth
pulseaudio-module-bluetooth
gnome-core
gnome
Exception during pm.DoInstall(): E:Sub-process /usr/bin/dpkg returned an error
code (1)
lsb_release -rd shows Ubuntu 22.04.5LTS so some part of the upgrade was
completed. Not sure which of those packages may be malformed though...
ProblemType: Package
DistroRelease: Ubuntu 22.04
Package: bluez 5.64-0ubuntu1.4
ProcVersionSignature: Ubuntu 5.4.0-216.236-generic 5.4.291
Uname: Linux 5.4.0-216-generic x86_64
ApportVersion: 2.20.11-0ubuntu82.10
Architecture: amd64
CasperMD5CheckResult: pass
CloudArchitecture: x86_64
CloudID: none
CloudName: none
CloudPlatform: none
CloudSubPlatform: config
Date: Thu Feb 5 09:33:41 2026
ErrorMessage: installed bluez package post-installation script subprocess
returned error exit status 1
InstallationDate: Installed on 2022-01-28 (1469 days ago)
InstallationMedia: Ubuntu-Server 20.04.3 LTS "Focal Fossa" - Release amd64
(20210824)
InterestingModules: bluetooth
MachineType: Dell Inc. PowerEdge R810
ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-5.4.0-216-generic
root=UUID=eb218b7c-d1b2-4356-ace3-c131a6f57309 ro maybe-ubiquity
Python3Details: /usr/bin/python3.10, Python 3.10.12, python3-minimal,
3.10.6-1~22.04.1
PythonDetails: N/A
RebootRequiredPkgs: Error: path contained symlinks.
RelatedPackageVersions:
dpkg 1.21.1ubuntu2.6
apt 2.4.14
SourcePackage: bluez
Title: package bluez 5.64-0ubuntu1.4 failed to install/upgrade: installed bluez
package post-installation script subprocess returned error exit status 1
UpgradeStatus: Upgraded to jammy on 2026-02-05 (0 days ago)
dmi.bios.date: 06/04/2018
dmi.bios.vendor: Dell Inc.
dmi.bios.version: 2.11.0
dmi.board.name: 0TT6JF
dmi.board.vendor: Dell Inc.
dmi.board.version: A02
dmi.chassis.type: 23
dmi.chassis.vendor: Dell Inc.
dmi.modalias:
dmi:bvnDellInc.:bvr2.11.0:bd06/04/2018:svnDellInc.:pnPowerEdgeR810:pvr:rvnDellInc.:rn0TT6JF:rvrA02:cvnDellInc.:ct23:cvr:
dmi.product.name: PowerEdge R810
dmi.sys.vendor: Dell Inc.
hciconfig:
syslog:
Feb 05 08:31:54 tbc-comp1 NetworkManager[1885]: <info> [1770298314.5587]
Loaded device plugin: NMBluezManager
(/usr/lib/x86_64-linux-gnu/NetworkManager/1.22.10/libnm-device-plugin-bluetooth.so)
Feb 05 08:32:00 tbc-comp1 systemd[1]: Condition check resulted in Bluetooth
service being skipped.
Feb 05 08:42:27 tbc-comp1 systemd[1]: Condition check resulted in Bluetooth
service being skipped.
Feb 05 09:54:48 tbc-comp1 NetworkManager[94596]: <info> [1770303288.1671]
Loaded device plugin: NMBluezManager
(/usr/lib/x86_64-linux-gnu/NetworkManager/1.36.6/libnm-device-plugin-bluetooth.so)
** Affects: bluez (Ubuntu)
Importance: Undecided
Status: New
** Tags: amd64 apport-package jammy uec-images
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https://bugs.launchpad.net/bugs/2140585
Title:
Failed to update to 2022 LTS because of bluez, bluetooth or gnome-core
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