Public bug reported:
After upgrading to kernel 6.17.0-14 on my Intel Celeron laptop I have no
sound. The relevant error messages in the system logs appear to be:
[ 18.711654] snd_soc_avs 0000:00:0e.0: bound 0000:00:02.0 (ops
intel_audio_component_bind_ops [i915])
[ 18.920801] snd_soc_avs 0000:00:0e.0: bad FW version 9.22.3.4908, expected
9.22.1.4323 or newer
[ 18.920818] snd_soc_avs 0000:00:0e.0: invalid firmware data: -22
[ 18.923127] snd_soc_avs 0000:00:0e.0: firmware boot failed: -22
It looks like the AVS sound driver in the new kernel does not like a
firmware version.
ProblemType: Bug
DistroRelease: Ubuntu 24.04
Package: alsa-base 1.0.25+dfsg-0ubuntu7
ProcVersionSignature: Ubuntu 6.17.0-14.14~24.04.1-generic 6.17.9
Uname: Linux 6.17.0-14-generic x86_64
ApportVersion: 2.28.1-0ubuntu3.8
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/seq: brown 2006 F.... pipewire
CasperMD5CheckResult: pass
CurrentDesktop: ubuntu:GNOME
Date: Sat Feb 7 18:28:29 2026
InstallationDate: Installed on 2025-04-03 (310 days ago)
InstallationMedia: Ubuntu 24.04.2 LTS "Noble Numbat" - Release amd64 (20250215)
MachineType: CHUWI INNOVATION AND TECHNOLOGY(SHENZHEN)CO.,LTD NA123
PackageArchitecture: all
SourcePackage: alsa-driver
Symptom: audio
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 05/05/2017
dmi.bios.release: 5.12
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: B3W6_NA123C.029
dmi.board.asset.tag: Hampoo Reserved
dmi.board.name: B3W6_NA123C
dmi.board.vendor: Hampoo
dmi.board.version: Hampoo Reserved
dmi.chassis.asset.tag: Default string
dmi.chassis.type: 3
dmi.chassis.vendor: Default string
dmi.chassis.version: Default string
dmi.ec.firmware.release: 1.1
dmi.modalias:
dmi:bvnAmericanMegatrendsInc.:bvrB3W6_NA123C.029:bd05/05/2017:br5.12:efr1.1:svnCHUWIINNOVATIONANDTECHNOLOGY(SHENZHEN)CO.,LTD:pnNA123:pvrReserved:rvnHampoo:rnB3W6_NA123C:rvrHampooReserved:cvnDefaultstring:ct3:cvrDefaultstring:skuHampooReserved:
dmi.product.family: ApolloLake MRD
dmi.product.name: NA123
dmi.product.sku: Hampoo Reserved
dmi.product.version: Reserved
dmi.sys.vendor: CHUWI INNOVATION AND TECHNOLOGY(SHENZHEN)CO.,LTD
** Affects: alsa-driver (Ubuntu)
Importance: Undecided
Status: New
** Tags: amd64 apport-bug noble wayland-session
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https://bugs.launchpad.net/bugs/2141209
Title:
no sound after update
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