Hi, I've noticed for a while now we're doing poorly at answering help questions on our IRC channel. I suspect part of that is because the exam bot is popular with AC6SL. :-)
After attempting to answer a question for W8TAH I noticed far up in the log there were some messages from KM4KQW and a missed question from KG5KFD. As I started scrolling back into November I saw a lot more unanswered questions. So I'd like to kick of a discussion about how to fix this. My initial two reactions are: 1) Perhaps we should consider moving the exam bot to a sub-channel, e.g. #ubuntu-hams-hamexam. That would help us not lose sight of the help requests that come in. 2) Perhaps we should consider creating a bot on the channel that would act like a doorbell. We could put some instruction in the channel entry message that says "if you ask a question and get no reply in 20 minutes, type in !helpme" and the bot will highlight a bunch of people in the channel. There's probably a MUCH better way to do this. Honestly I've not had much success with bots like this but I don't have any other supportive ideas. Thoughts? Joey
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