On Fri, 2016-01-29 at 10:48 -0700, Joey STANFORD wrote: > Hi, > > I've noticed for a while now we're doing poorly at answering help > questions on our IRC channel. I suspect part of that is because the exam > bot is popular with AC6SL. :-)
I'm not convinced that hamexam-bot in the #ubuntu-hams channel relates here. We were just as poor at answering help questions before it existed! :-) > After attempting to answer a question for W8TAH I noticed far up in the > log there were some messages from KM4KQW and a missed question from > KG5KFD. As I started scrolling back into November I saw a lot more > unanswered questions. I think it more likely that the issue is that no-one has time or inclination to answer the questions, than an issue of the questions being obscured. (I don't have a suggestion to address the time or inclination situation; Personally, I know that I just don't have as much time to devote to #ubuntu-hams as I once did). > So I'd like to kick of a discussion about how to fix this. > > My initial two reactions are: > > 1) Perhaps we should consider moving the exam bot to a sub-channel, > e.g. #ubuntu-hams-hamexam. That would help us not lose sight of the > help requests that come in. -1 from me. I'd rather see the hamexam-bot traffic in the channel than nothing at all (which was a common scenario before). > 2) Perhaps we should consider creating a bot on the channel that would > act like a doorbell. We could put some instruction in the channel entry > message that says "if you ask a question and get no reply in 20 minutes, > type in !helpme" and the bot will highlight a bunch of people in the > channel. Which "bunch of people", exactly? ;-) And why not just list those people in the channel topic message instead, and forgo the helpme bot altogether? Still though, which people? > There's probably a MUCH better way to do this. Honestly I've > not had much success with bots like this but I don't have any other > supportive ideas. How about adjusting the channel message to suggest e.g.: If you don't get a response to your IRC question, try sending your question to <[email protected]>. 73 de KA6MAL -Kamal _______________________________________________ Mailing list: https://launchpad.net/~ubuntu-hams Post to : [email protected] Unsubscribe : https://launchpad.net/~ubuntu-hams More help : https://help.launchpad.net/ListHelp
