+1 Phill.
On 11 April 2013 16:52, Jones, Victor <[email protected]> wrote: > > Date: Wed, 10 Apr 2013 19:00:48 +0100 > > From: Barry Drake <[email protected]> > > To: UK Ubuntu Talk <[email protected]> > > Subject: [ubuntu-uk] Advent Touch Print printer .... > > > > My wife needed a new printer. I went in to PC World intending to get an > HP > > Deskjet 2510 all-in-one printer. The Nottingham branch of PC World > doesn't > > stock it, and showed me instead an Advent Touch Print printer as this was > > the same low price - ?30. > > > > I'm really pleased with everything except the lack of help with Linux. > > PC World completely stonewall questions about Linux, and the Kodak > > website is less than helpful. After a lot of research on the internet, > I have got > > the printer up and running OK and as I say, I am pleased with it. > > > > If anyone wants to try, I had to do the following: > > Add as USB printer - use Kodak ESP C310 driver. > > Add as network printer - look up network address on printer menu - > > probably 192.168.2.11 - use Kodak ESP C310 driver. > > > > Setting up to use scanner. Scanner does not seem to be recognised as a > USB > > device. Edit /etc/sane.d/kodakaio.conf as follows: > > > > comment out the line net autodiscovery as it doesn't find the scanner. > > > > Add the line net 192.168.2.11 0x4041 and the scanner will be located. > > > > It also works as a cloud printer and it prints from my netbook, laptop > and > > phone so really versatile. Nice quality. But I wish folk were just a > bit more > > helpful when I want to use Linux. > > > > Regards, Barry. > > That sounds like a perfect example of why manufactures and vendors don't > provide better support for linux. They basically tell us up front that > they don't support linux, then people go ahead and give them their money > regardless. > > Whenever I'm looking at buying hardware, I check for linux compatibility > first. I'll often also email manufacturers directly to let them know I am > about to make a purchase and ask if they support linux, just to raise > awareness that they may be loosing sales. > > I appreciate the debugging info to get it working, however we'd be better > off in the long term if we used our money to support those who do provide > (at least some level of) linux support. > Victor > > -- > [email protected] > https://lists.ubuntu.com/mailman/listinfo/ubuntu-uk > https://wiki.ubuntu.com/UKTeam/ > > -- > <https://wiki.ubuntu.com/UKTeam/>https://wiki.ubuntu.com/phillw >
-- [email protected] https://lists.ubuntu.com/mailman/listinfo/ubuntu-uk https://wiki.ubuntu.com/UKTeam/
