On 11/04/13 21:56, Phill Whiteside wrote:
> +1
>
> Phill.
>
> On 11 April 2013 16:52, Jones, Victor <[email protected]
> <mailto:[email protected]>> wrote:
>
>     > Date: Wed, 10 Apr 2013 19:00:48 +0100
>     > From: Barry Drake <[email protected]
>     <mailto:[email protected]>>
>     > To: UK Ubuntu Talk <[email protected]
>     <mailto:[email protected]>>
>     > Subject: [ubuntu-uk] Advent Touch Print printer ....
>     >
>     > My wife needed a new printer.  I went in to PC World intending
>     to get an HP
>     > Deskjet 2510 all-in-one printer.  The Nottingham branch of PC
>     World doesn't
>     > stock it, and showed me instead an Advent Touch Print printer as
>     this was
>     > the same low price - ?30.
>     >
>     > I'm really pleased with everything except the lack of help with
>     Linux.
>     > PC World completely stonewall questions about Linux, and the Kodak
>     > website is less than helpful.  After a lot of research on the
>     internet, I have got
>     > the printer up and running OK and as I say, I am pleased with it.
>     >
>     > If anyone wants to try, I had to do the following:
>     > Add as USB printer - use Kodak ESP C310 driver.
>     > Add as network printer - look up network address on printer menu -
>     > probably 192.168.2.11 - use Kodak ESP C310 driver.
>     >
>     > Setting up to use scanner.  Scanner does not seem to be
>     recognised as a USB
>     > device.  Edit /etc/sane.d/kodakaio.conf as follows:
>     >
>     > comment out the line net autodiscovery as it doesn't find the
>     scanner.
>     >
>     > Add the line net 192.168.2.11 0x4041 and the scanner will be
>     located.
>     >
>     > It also works as a cloud printer and it prints from my netbook,
>     laptop and
>     > phone so really versatile.  Nice quality.  But I wish folk were
>     just a bit more
>     > helpful when I want to use Linux.
>     >
>     > Regards,        Barry.
>
>     That sounds like a perfect example of why manufactures and vendors
>     don't provide better support for linux.  They basically tell us up
>     front that they don't support linux, then people go ahead and give
>     them their money regardless.
>
>     Whenever I'm looking at buying hardware, I check for linux
>     compatibility first.  I'll often also email manufacturers directly
>     to let them know I am about to make a purchase and ask if they
>     support linux, just to raise awareness that they may be loosing sales.
>
>     I appreciate the debugging info to get it working, however we'd be
>     better off in the long term if we used our money to support those
>     who do provide (at least some level of) linux support.
>     Victor
>
Agreed,  my Brother j616w printer works great under Ubuntu & Lubuntu.

Paul

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>


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