I use Ubuntu 17.04 64bit. I have this problem with my Canon 120IS. I do not know how to "unmount" using nautilus as no icon appears to unmount. A complete shutdown-restart did not see the camera until I had done this several times. I tried several available usb ports. Funny, when I initiate playback on the camera it does launch Shotwell. It is just that Shotwell does not show the camera.
-- You received this bug notification because you are a member of Ubuntu Studio Bugs, which is subscribed to shotwell in Ubuntu. Matching subscriptions: Ubuntu Studio Bugs https://bugs.launchpad.net/bugs/1400470 Title: cannot download photos using shotwell via usb Status in shotwell package in Ubuntu: Confirmed Bug description: I get error message "Unable to fetch previews from the camera: Could not claim the USB device (-53)" when I try to connect my camera and download photos to the PC using Shotwell. I have also installed gThumb and still same message. To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/shotwell/+bug/1400470/+subscriptions -- Mailing list: https://launchpad.net/~ubuntustudio-bugs Post to : [email protected] Unsubscribe : https://launchpad.net/~ubuntustudio-bugs More help : https://help.launchpad.net/ListHelp
