Same problem here with Ubuntu Gnome 17.04 Workaround #2 works, but it's annoying.
For the record this bug has the biggest "Heat score" of all Shotwell bugs (148 at this time, top right of screen), and it has been open for since 2014 And now ? Importance : Undecided Assigned to : Unassigned So what's the point of heat system ? (Real question) -- You received this bug notification because you are a member of Ubuntu Studio Bugs, which is subscribed to shotwell in Ubuntu. Matching subscriptions: Ubuntu Studio Bugs https://bugs.launchpad.net/bugs/1400470 Title: cannot download photos using shotwell via usb Status in shotwell package in Ubuntu: Confirmed Bug description: I get error message "Unable to fetch previews from the camera: Could not claim the USB device (-53)" when I try to connect my camera and download photos to the PC using Shotwell. I have also installed gThumb and still same message. To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/shotwell/+bug/1400470/+subscriptions -- Mailing list: https://launchpad.net/~ubuntustudio-bugs Post to : [email protected] Unsubscribe : https://launchpad.net/~ubuntustudio-bugs More help : https://help.launchpad.net/ListHelp
