> We sell them a bigger circuit :) > I normally recommend the customer handle their own traffic management.
> By the time the traffic gets through their firewall it's missing some of > the information they would like our router to make a decision on. That's my general ISP experience also, partly influence by CPE choice on occasion which made it difficult to do sane traffic management (faced with a choice between a 3750 and a 2851 to terminate a 100Mbit circuit and route at line speed keeping costs down usually wins over being able to do superior QOS unfortunately) In my view, it is one for the customer to deal with though*, if they ordered a 10Mbit pipe, don't blame me if you point 20Mbit of traffic at it and the results aren't as expected. * Except managed services, obviously
