I concur with Ben all our VM Nat and EE+ are FULL DUPLEX hard, however this is the NTE setting. Never had a managed or IP service from them, but does sound like a config issue on the managed box. They do end to end speed testing before they handover on these things. Of course further upstream on the VM IP network is also something I do not know about.

Dave


On 02/08/13 19:11, Ben King wrote:
Hi Paul,

We have a LOT of VM national Ethernet and I can confirm that the norm
is to have to fix each end on 100 Full, not sure on MIA though where
they provide a managed router!

Regards... Ben

Sent from my iPhone

On 2 Aug 2013, at 18:55, Paul Mansfield <[email protected]> wrote:

So we've just had a VM 100Mb/s fibre service activated. I was worried
that with all the talk about them and their contractor Kelly likely to
be problematic, but it's actually gone fairly smoothly, and apart from
the ADSL backup not working yet, was actually delivered ahead of
schedule. The Kelly contractors, a pair who laid the fibre, and a
subcontractor who did the splicing turned up in the expected time
frame and did their jobs effectively.

I did a speed test and the performance was a tad disappointing, it
should be 50M symmetric but the best I could get was 34M down and 14M
up with a ping time of 7ms, both from a netbook using web browser, and
android phone using speedtest app.

I wondered whether our side of the Cisco they installed shouldn't be
on auto-negotiate but instead be fixed at 100M full duplex; this
initially sped things up but it reverted back.


So my questions are:
* do VirginMedia generally set the customer side of their CPE to fixed
speed/duplex or leave it on auto?
* should we expect upload and download speeds with VM to run at the
maximum contracted speed all the time?


thanks very much
Paul



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