On 14/01/14 09:20, Neil J. McRae wrote:
> Yes Adrian reported this to us after another ISP identified it also. OR and 
> hauwei have been working with 4 providers very closely  to pinpoint the issue 
> and ensure it was the same root cause as symptoms had been different. 
> 
> We could of course rush out a fix and introduce more problems but given the 
> disruptive nature of these updates and the risk of bricking the modem we want 
> to ensure its seamless, feedback appreciated as always Adrian. 

Well, Huawei identified the exact issue that we reported. I agreed not
to go in to more detail with them (though did not sign an NDA, so that
is always an option). They also tested a simple "fix" to basically undo
the change that had introduced which caused the problem. It has been two
months - so I think I have been quite patient.

However, as you are here, Neil. Can you confirm - have BT plc at least
stopped deploying this broken version of code to modems, or are you
currently, knowingly, breaking modems by updating to this version, still?

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