> > Is there any way to track which hardware and firmware versions have been > submitted to BT (or whoever does it on their behalf) for Modem Conformance > Testing? I can find the details of how the process works but not which devices > have been approved or submitted and pending approval. >
This process is an absolute nightmare at the moment. If one ISP submits a modem/firmware/software combo to Openreach, then it's only approved for that one ISP unless they specifically ask for it to be public. It appears that most do not... In addition, a software upgrade means that the whole approval process has to be repeated. This is not conducive to getting bug/security fixes out to customers. With BT unwilling to provide the "BT Openreach" branded Huaweii or ECT modems any more, this is just spiralling into a bureaucratic mess! The team are responsive if you are a customer, but I'm not sure that there's any way for an end user to get at this level of detail. Neil - this is an area where your customer experience could be improved! Cheers Mike
