Apart from the general lack of joined up ness in the OR installation proves, 
from experience the OR challenge of installing into MDUs/Office Blocks has 
mainly been 50% Wayleave & 50% Site Specific Installations/Health & Safety

On the wayleave front:
Never understood why landlords don't see telecoms as a utility - they wouldn't 
get in the way of ensuring their tenants have access to water or electricity 
but the majority of institutional landlords still appear to view telecoms as a 
cash cow.
Some of the demands of the Major Landlords/Managing Agents are frankly 
ridiculous and frequently result in a negotiation away from BT's standard form 
Wayleave into a monstrosity of complexity taking months or even years and a 
large sum of money in legal fees which generally has to be funded by the tenant 
(so this is not an option for NGA). - I am led to believe that the government 
has been pursuing new legislation to overcome some of the Wayleaves challenges 
- does anyone know when this is likely to come?

On the site specific issues:
Most landlords/managing agents also now require site specific RAMS etc - 
Openreach (and certainly the sub-contractors like Telent, Morrisons, NG Bailey) 
generally turn their nose up at such matters and refer you to Openreach 
standard documentation.
SS-RAMS are pretty much accepted as a base requirement across the entire 
industry and certainly is the case during construction or fit-out. You can 
often find yourself chasing OR and its contractors (who tell you that you are 
not allowed to speak to them) for months until they agree to send someone to 
build the SS-RAMS pack and submit it to the landlord or managing agents the 
result is installation dates are often missed and extra delays are caused - for 
time-sensitive installs we often now find ourselves requesting that Openreach 
free issues tubing and then we arrange for our own SS-RAMS and installation - 
certainly means there is less time spent chasing OR's tails!.

Of course this is all on Ethernet/SDH/Wavelengths space and not NGA which I 
suspect has a dedicated team and rollout plan thereby making the process 
slightly smoother and hopefully avoiding some of the hurdles that the CP 
community has to navigate on a daily basis.
On this front I imagine there is some poor devil at Openreach currently 
concentrating on avoiding any possible reoccurrence of certain compensation 
payments - the best action OR could take to help the CP Community is to find a 
way to identify orders that are not running smoothly and have dedicated teams 
(and I mean all the way through the system from planners to civils) that can 
work with the CP's (allow us to access Job Allocators/Planners in these 
circumstances) and to bring the jobs back on track (he mutters DSO).
(apologies Neil - I fully acknowledge that installations are sometimes just 
plain complicated and these issues are not isolated to OR)





-----Original Message-----
From: uknof [mailto:[email protected]] On Behalf Of Neil J. McRae
Sent: 22 August 2017 13:21
To: Tom Hill <[email protected]>
Cc: [email protected]
Subject: Re: [uknof] Fibre to remote areas

On 22 Aug 2017, at 12:59, Tom Hill <[email protected]> wrote:
>
>> On 22/08/17 12:48, Neil J. McRae wrote:
>> For MDU's I agree with them! we want to do more FTTP to MDU's part of
>> the challenge is the landlords in those buildings don't make it easy
>> to deploy.
>
> Hyperoptic seem to be deploying to MDUs at a serious rate of knots.
>

Oh I'm sure on occasion OR aren't easy to deal with. But having worked in three 
infrastructure companies landlords and the wayleave/access is the biggest issue 
by far!

But then I hear rate of knots then I see the stats... so can you help us all by 
posting the stats that gives you the view that it's "rate of knots"?

Cheers
Neil



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