Seen a few circuits down in Telford from the past hour, BTW, VMB, TTB. I can name….
Farhan Razzak | Engineering Manager [Vaioni]<http://www.vaioni.com/> [cid:[email protected]] | +44 (0) 161 672 9331<tel:+44%20(0)%20161%20672%209331> [cid:[email protected]] | +44 (0) 7852 987991<tel:+44%20(0)%207852%20987991> [cid:[email protected]]<http://www.vaioni.com/> | vaioni.com<http://www.vaioni.com/> [cid:[email protected]] | Sixth Floor, Tomorrow, MediaCityUK, M50 2AB #beextraordinary [LinkedIn]<https://www.linkedin.com/company/vaioni-group-limited> [Twitter]<https://twitter.com/vaioni> [Facebook]<https://www.facebook.com/Vaioni-Group-Limited-103665987846319> Click for Vaioni's latest Terms and Conditions<https://www.vaioni.com/tcaupsla/>, SLA<https://www.vaioni.com/tcaupsla/> <https://www.vaioni.com/tcaupsla/> and <https://www.vaioni.com/wp-content/uploads/2020/03/Vaioni-CSP-V1.4.pdf> Customer Service Plan<https://www.vaioni.com/wp-content/uploads/2020/03/Vaioni-CSP-V1.4.pdf>.<https://www.vaioni.com/wp-content/uploads/2020/03/Vaioni-CSP-V1.4.pdf> <https://www.vaioni.com/wp-content/uploads/2020/03/Vaioni-CSP-V1.4.pdf>All prices quoted are in pounds sterling and exclude VAT. From: uknof <[email protected]> On Behalf Of Simon Burke Sent: 28 April 2020 14:05 To: Jon Richardson <[email protected]>; uknof <[email protected]> Subject: Re: [uknof] VM Network 27/04 since 5pm Hi, We are Telford based :/ Apparently our work from home employees on various ISPs (based on end user reports) in Telford are also having similar problems. So this'll be interesting. Thank you for replying though. Thanks, Simon. On Tue, 28 Apr 2020 at 13:58, Jon Richardson <[email protected]<mailto:[email protected]>> wrote: Hi, Where abouts are you? We've got all of Telford VM circuits down atm, but thought it was limited to there... we have National Ethernet back to LD8 from VM :/ Jon On Tue, 28 Apr 2020 at 13:53, Simon Burke <[email protected]<mailto:[email protected]>> wrote: On Tue, 28 Apr 2020 at 10:14, Giles Coochey <[email protected]<mailto:[email protected]>> wrote: On 28/04/2020 09:49, Tom Bird wrote: On 27/04/2020 23:43, Marek Isalski wrote: Good luck to the engineers at 5089, 6830, and beyond. Judging from status pages extending the outage to 06:00, it sounds like they're expecting to be in for a long night. The backup link for my house is a GRE tunnel over a cable modem so I've got some reasonably accurate times for the faults. Our path (from Sheffield) into VM's network is via Level3 in Manchester, the return path always seems to be via London despite my best efforts to jog it so that doesn't happen. I've removed some of the verbosity from these log lines as only the timestamp and the up/down status are what we care about: <snip> BGP timers 30/90. It's going to be some weird telco nonsense isn't it. Previous attempt didn't like my inline image, data over VMB Line / GRE from Devon to London Event Start Time Event End Time Event Duration Event/State Type <snip> We now have a total outage on our VM circuit. Just checking if anyone is in the same boat currently? Attempting to failover to our BT backup circuit fails, understandably as the requires route changes. Thanks, Simon. -- Jon Richardson Director, Contingency Networks Ltd Tel: 01785 878022 Mobile: 07974 430402 The information transmitted in and with this email is intended only for the person or entity to which it is addressed and may contain confidential and/or privileged material. Statements and opinions expressed in this e-mail may not represent those of the Company. Any review, retransmission, dissemination or other use of, or taking of any action in reliance upon, this information by persons or entities other than the intended recipient is prohibited. If you received this in error, please contact the sender immediately and delete the material from any computer. Please also note, Vaioni filter incoming email for spam and inappropriate words. Unfortunately this does mean that sometimes genuine messages can be filtered out. Although we take measures to recover such messages, it must not be assumed that an email has been received by us and important communications should always be followed up by a phone call, fax or printed copy.
