As an aside, this also has had a knock on effect of scammers upping the
phishing attempts against Virgin over the last few days (had 4 now). Have
put an example of my twitter feed (@kit_chrisr)



Chris


On Wed, Apr 29, 2020 at 8:15 AM Neil J. McRae <[email protected]> wrote:

> So my understanding is that VM had a fibre break from around 13:45 until
> 02:00.
>
>
> On 28 Apr 2020, at 16:49, Neil J. McRae <[email protected]> wrote:
>
>  Does it goto the same VM pop if so could be a power outage or something?
> If you can send me a BT circuit ID to [email protected] I can take a
> look.
>
> Cheers
> Neil.
>
> Sent from my iPhone
>
> On 28 Apr 2020, at 16:44, Simon Burke <[email protected]> wrote:
>
> 
> Neil.
>
> This is what Virgin Media implied. We can't know for certain, but we know
> failover depends on BGP (we've a few hundred IPs that are supposed to
> switch over), and we are still down when we try to use our backup/BT
> circuit.
>
> Thanks,
> Simon.
>
> On Tue, 28 Apr 2020 at 16:41, Neil J. McRae <[email protected]> wrote:
>
>> Simon
>> Are you saying your BT circuit also failed?
>>
>> Neil
>>
>> Sent from my iPhone
>>
>> On 28 Apr 2020, at 13:54, Simon Burke <[email protected]> wrote:
>>
>> 
>>
>>
>> Neil,On Tue, 28 Apr 2020 at 10:14, Giles Coochey <[email protected]>
>> wrote:
>>
>>>
>>> On 28/04/2020 09:49, Tom Bird wrote:
>>>
>>> On 27/04/2020 23:43, Marek Isalski wrote:
>>>
>>> Good luck to the engineers at 5089, 6830, and beyond.  Judging from
>>> status pages extending the outage to 06:00, it sounds like they're
>>> expecting to be in for a long night.
>>>
>>>
>>> The backup link for my house is a GRE tunnel over a cable modem so I've
>>> got some reasonably accurate times for the faults.
>>>
>>> Our  path (from Sheffield) into VM's network is via Level3 in
>>> Manchester, the return path always seems to be via London despite my best
>>> efforts to jog it so that doesn't happen.
>>>
>>> I've removed some of the verbosity from these log lines as only the
>>> timestamp and the up/down status are what we care about:
>>>
>>> <snip>
>>> BGP timers 30/90.
>>>
>>> It's going to be some weird telco nonsense isn't it.
>>>
>>> Previous attempt didn't like my inline image, data over VMB Line / GRE
>>> from Devon to London
>>>
>>> Event Start Time Event End Time Event Duration Event/State Type
>>> <snip>
>>>
>>
>>  We now have a total outage on our VM circuit. Just checking if anyone is
>> in the same boat currently?
>>
>> Attempting to failover to our BT backup circuit fails, understandably as
>> the requires route changes.
>>
>> Thanks,
>> Simon.
>>
>>

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