Steve
Telford was a different issue by the looks.

Nell

Sent from my iPhone

On 29 Apr 2020, at 17:59, Stephen Wilcox <[email protected]> wrote:


Someone asked earlier about details of bgp issues. I was on a VM connection 
during the issue from Staffordshire, traceroute to various big sites stopped at 
a node prefixed mil. Guessing maybe Milton Keynes rather than Milan due to the 
RTT.

That doesn't sound like a Telford fibre break or an access issue. If they pick 
up UPC in London that could be the last hop, so it could be a failure between 
VM national and UPC upstream.

Last time I saw a backbone diagram for VM was about 10 years ago, but I 
remember commenting to them, "and this actually works?", It was a crazy 
hotchpotch of regional networks hanging together on string, NYNEX and telewest 
were alive and well internally. It would not surprise me if the skeleton still 
looks the same even if labels and ASNs have since changed. So yeah, maybe the 
wet string needed more water..


On Wed, 29 Apr 2020, 15:21 Neil J. McRae, 
<[email protected]<mailto:[email protected]>> wrote:
Jeez, that article reminds me of Good Morning Vietnam (but not so funny).

[DISK JOCKEY] “What's the weather like?”
[SOLDIER] “You got a window.”

Honestly don’t bother with it.

From: Matthew Mercer <[email protected]<mailto:[email protected]>>
Date: Wednesday, 29 April 2020 at 11:44
To: Neil McRae <[email protected]<mailto:[email protected]>>, Alan Ramsay 
<[email protected]<mailto:adramsay%[email protected]>>
Cc: uknof <[email protected]<mailto:[email protected]>>, Paul 
Mansfield <[email protected]<mailto:paul%[email protected]>>
Subject: Re: [uknof] VM Network 27/04 since 5pm

Just to add to this. The wider issue we all experienced is looking to be 
peering / bgp as the problem (As we suspected)

https://www.ispreview.co.uk/index.php/2020/04/intermittent-internet-connectivity-woes-strike-virgin-media-uk.html

"Data provided to us by ThousandEyes has helped to track and trace the outage, 
or at least most of the related disruption, back to Liberty Global’s related 
UPC Broadband network (AS6830). You can see this a bit better with the 
visualisation below."

(Have a look at the article)

"The AS6830 network operates a lot of key peering arrangements with Content 
Delivery Networks (CDN), as well as other major UK and international networks 
(e.g. Akamai, Level 3, Telia, Cogent and about a thousand more like them). The 
visualisation shows that connectivity was disrupted to a number of those 
significant destinations.

We now have a better understanding of where the issue occurred and why there 
were so many outages, although I’ll reserve writing about the detail of this 
until I can get some concrete confirmation on the problem itself."
Anyone got any further information?
Kindest Regards,
Matthew Mercer
________________________________
From: uknof 
<[email protected]<mailto:[email protected]>> on 
behalf of Neil J. McRae <[email protected]<mailto:[email protected]>>
Sent: 29 April 2020 11:35
To: Alan Ramsay <[email protected]<mailto:adramsay%[email protected]>>
Cc: uknof <[email protected]<mailto:[email protected]>>; Paul 
Mansfield <[email protected]<mailto:paul%[email protected]>>
Subject: Re: [uknof] VM Network 27/04 since 5pm


Alan,

Not sure what organisation you are from, but are you share details on that BT 
outage? There should not be a situation where we lose FTTC/G.FAST/ADSL all at 
the same time from a single fibre break. If that happened something else went 
wrong and I’d want to take a look at it.



Regards,

Neil.



From: Alan Ramsay <[email protected]<mailto:adramsay%[email protected]>>
Date: Wednesday, 29 April 2020 at 11:29
To: Neil McRae <[email protected]<mailto:[email protected]>>
Cc: Paul Mansfield 
<[email protected]<mailto:paul%[email protected]>>, uknof 
<[email protected]<mailto:[email protected]>>
Subject: Re: [uknof] VM Network 27/04 since 5pm



The updates that we had regarding this was:



-The ducting has now been repaired
-The 800m of 160 is currently in the process of being pulled in.
-The new cable has now been pulled in and prep work has began.
-The ETR has now been revised to be between 01:00 - 02:00.

I'm assuming that this was 800m of a 160 core fibre.



It is a little worrying how susceptible Telford is to this, and how poorly 
connected things are around here on both BT and Virgin sides.



So in the last 3 weeks, we've had an extended outage on all FTTC / ADSL / 
G.Fast based broadband service due to a single fibre break on the BT(O) side; 
and now a single fibre break has taken out all VM services into the same area.



You would have thought that the infrastructure would have been in place to be 
more resilient than that!



Alan



On Wed, 29 Apr 2020 at 11:16, Neil J. McRae 
<[email protected]<mailto:[email protected]>> wrote:

Read the part about a fibre break…



From: uknof 
<[email protected]<mailto:[email protected]>> on 
behalf of Paul Mansfield 
<[email protected]<mailto:paul%[email protected]>>
Date: Wednesday, 29 April 2020 at 10:38
To: Alan Ramsay <[email protected]<mailto:adramsay%[email protected]>>, 
uknof <[email protected]<mailto:[email protected]>>
Subject: Re: [uknof] VM Network 27/04 since 5pm





just speculating wildly, was this a result of IPv6 deployment going wrong?

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