Hi Gary

Worth checking if the 4G service is using CGNAT and if the 4G routers
require an extended UDP timeout for the voice service.

Also the 4G router could have a SIP ALG running which could well cause
issues.

Paul

On Fri, 12 Jun 2020 at 19:26, Gary Steers <[email protected]> wrote:

> Hello,
>
> Is there anyone on list, or someone who knows someone that could answer
> the following question?
>
> One of my contacts who normally works from home is having major issues
> with his broadband not being stable at the moment, so is using 4G as a
> backup, but his desk phone will not connect when on 4G (He believes it's on
> a Gamma hosted PBX Service but is not sure)
>
> He has had problems on the following providers
> O2
> EE
>
> Happy to converse off-list.
>
> Gary
>
-- 
Paul Bone
Network Consultant

PMB Technology

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