Thanks Rob, That is really useful.Splynx does indeed look pretty good so we will give that a demo.
Regards Paul On Tue, 13 Oct 2020 at 16:13, Rob Cowan <[email protected]> wrote: > Ooh, now where do I start? > > The major overall issue is that the billing side of things is limited and > inflexible. If you want to take automatic payments then really the only > option is Stripe. Even then, it will only automatically collect the > standard monthly recurring billing. If you want to vary it, by applying a > service credit or invoicing a new bit of hardware for example, then that > won't be taken into account at all. > > Another big thing we found was inconsistencies in the billing. When we > moved to Stripe we found a chunk of customers (probably 10-15 in total) who > UCRM had stopped invoicing and collecting payments for around 18 months > prior, as well as a handful that for some odd reason had been overbilled. > > To be honest it was a handy platform when we started up and had no budget > at all for that sort of thing, but it rapidly became more of a hindrance > than a help and just wasn't up to the job for an expanding company. > > Regards, > > > > Rob Cowan > > WiFi Scotland. > > > > Email : [email protected] > > www : wifiscotland.co.uk > > > > > ------------------------------ > *From:* uknof <[email protected]> on behalf of Paul Bone > <[email protected]> > *Sent:* 13 October 2020 14:43 > *To:* Rob Cowan <[email protected]> > *Cc:* uknof <[email protected]> > *Subject:* Re: [uknof] Ubiquiti UNMS > > Thanks Rob, > > Would you mind sharing some of the issues you had? > > Paul > > On Tue, 13 Oct 2020 at 14:42, Rob Cowan <[email protected]> > wrote: > > Yes, we used it. Simple advice - don't. > > If you need a WISP billing platform, look at Splynx. > > Rob > WiFi Scotland LLP > > Sent from Nine <http://www.9folders.com/> > ------------------------------ > *From:* Paul Bone <[email protected]> > *Sent:* Tuesday, 13 October 2020 14:19 > *To:* uknof > *Subject:* [uknof] Ubiquiti UNMS > > Hi All, > > Just wondering if anyone is using the Ubiquiti UNMS CRM platform in anger? > > A first glance is suggesting it might be too good to be true for a free > platform, but I'm open minded! > > Thanks > > -- > Paul Bone > Network Consultant > > PMB Technology > > > > -- > Paul Bone > Network Consultant > > PMB Technology > -- Paul Bone Network Consultant PMB Technology
