Thanks guys. This is actually for my personal connection at home, not provided by a network I have anything to do with. All of the sudden Disney+ stopped working, giving us error messages that indicate geolocation issues. Evidenced by me spinning up a VPN to a router in a DC and NATting one device through to a new person public IP. The broken device then worked fine.
I guess I’ll have to open a ticket with them… yay!! Thanks, Adrian. Sent from my iPhone > On 15 Aug 2023, at 09:59, Mark Tinka <[email protected]> wrote: > > > >> On 8/15/23 07:35, Paul Thornton wrote: >> >> I hate to be the bearer of bad news, but good luck with that. Disney+ are >> IMO the worst of the content providers for dealing with geoloc issues and >> are utterly disinterested in speaking to ISPs to fix them, preferring to >> refer customers back to their provider as the cause. >> >> We spent months trying to get them to fix a sudden problem they'd caused >> with a /17, their approach seemed to be to get each individual customer to >> call them and say they had a problem, and it would be sorted an IP address >> at a time. >> >> There's the excellent page here: >> https://thebrotherswisp.com/index.php/geo-and-vpn/ which has contacts for >> Disney+ - if memory serves we kept opening tickets with them and E-mailing >> all addresses (and having repeated calls) and then suddenly, magically, the >> problem went away as fast as it appeared. >> >> I hope to never have to go through that again :) >> > > From the sounds of it from this and other lists, that problem won't go away. > > It seems to me that Disney+ do not engineer their services around them being > delivered outside of the U.S., even when their managers might have told them > that they are. > > Mark. >
