Most of the PCs that I have been using Unattended with are several years
old, and all of them have PS/2 keyboard and mouse ports. I have received a
shipment of newer PCs that don't have the legacy ports, and are USB only.
When I install Windows XP SP3 on these new machines, the keyboard and
mouse work fine because they were detected during the setup. However, when
I deploy the machine, here is where I run into the problem...
The keyboard and mouse that get connected to the PC are different brands
than what I used during installation. To make things more fun, there are
now 6 to 8 USB ports on these PCs and the devices may not have been
plugged into the same port as was used during install. The result: No
mouse or keyboard is detected, and the user cannot login.
I can fix this only if I perform the following:
connect the exact same keyboard that I used during setup to the exact same
port that I used during setup.
login as admin.
go into Device Manager.
Expand Human Interface Devices.
Right-click on "HID-compliant device" and choose to update the driver.
Install drivers from a list, and don't search.
At this point, I get 2 drivers to choose from:
HID-compliant device (which is signed by Microsoft)
HID-compliant mouse (which is unsigned)
I select the HID-compliant MOUSE, it updates the drivers, and now the
mouse works. Perform the same procedure for the keyboard, but choose
HID-compliant keyboard.
This seems way too complicated for what should really be "plug-and-play".
Why is windows not seeing a USB mouse as a MOUSE? I thought that maybe the
HID-compliant device driver that was signed was overriding the mouse
driver because it wasn't signed, but I have DriverSigningPolicy = Ignore
in the unattended.txt file.
Is there a driver that I should add or a change that I can make to get
Windows to properly recognize the most important devices connected to the
machine?
This is really a bummer if I have to ship the machine to a remote user,
and they can't even use it! ARGH! There was nothing wrong with the PS/2
spec....
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