Jon Gale wrote:
On 10/23/07, *Brad Davis* <[EMAIL PROTECTED] <mailto:[EMAIL PROTECTED]>> wrote:


    As to using AI to effect Design:  Bob Lutz (of auto fame) wrote about
    design in the auto business.  He wrote about the "semi-tractor" design
    that was (and is still) used for the Dodge Ram pickups.  Lots of
    people
    hated it, and about 20% of truck buyers loved it.  The lovers
    bought the
    truck, the haters weren't going to buy Dodge anyway.  The design
    doubled
    Dodge truck sales, but if Dodge had used standard focus groups, they
    would not have increased sales.  (Mr. Lutz said they would have had a
    truck that nobody hated, but nobody would have become passionate
    about.)


Very interesting...I'd love to read some more about this...any references you can point me to?

Jon
Certainly. "Guts", Robert A. Lutz, ISBN 0-471-29561-2, Page 71-72. Actually the statistics I quoted were wrong. Dodge only had 4% of the market before the introduction of the Ram.
They increased their market share 5 times.

Everyone on this list should also read "The Inmates are Running the Asylum", Alan Cooper,
ISBN 0-672-31649-8, as we are all inmates...


Brad Davis


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