I'm not saying YOUR experience is invalid. I guess I am just saying we
have really really really computer naive customers and Apple has gone
and complicated things and it creates a support burden for us that we
would not have had to expend resources addressing if Apple had not done
this.
Apple has, and there is no going back, so it is what it is, but it is
really really annoying! :-(
On 11/5/2019 11:23 AM, Bob Sneidar via use-livecode wrote:
But the installers for drivers and the installer you want to use are not
different. And what else does anyone have to go on but their experiences, and
other people's experiences? I need to tap into that resource! ;-)
Bob S
On Nov 5, 2019, at 08:18 , Paul Dupuis via use-livecode
<use-livecode@lists.runrev.com> wrote:
On 11/5/2019 10:41 AM, Bob Sneidar via use-livecode wrote:
First, your assumption that "it's one everyone is experiencing for any
installer" is exactly that, an assumption based on your experiences.
The vast majority of our customers are computer novices and anything but the
simplest of steps can cause them problems. Most do not know what version of
macOS they run, nor how to tell what version they are running.
Second, I was not calling for RunRev to "fix" this. It is clearly Apple's inane
drive for marketing a level or privacy and security that is mostly a gigantic lie that is
the cause.
And thirdly, drivers are a bit different than research apps.
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