Thanks Scott. I just created a system profiler that generates a report about nearly every aspect of the system and emails it to me. I just finished testing it on XP Home and Vista Home Premium and it worked wonderfully. I did get an interesting error on Vista though:
"This program requires MSVBVM50.dll, which is no longer included in this version of Windows." Derek Bump Dreamscape Software http://www.dreamscapesoftware.com ___________________________________________________________________ Compress your photos quickly and easily with JPEGCompress 2.9! http://www.dreamscapesoftware.com/products/jpegcompress/ Scott Morrow wrote: > Hello Derek, > I am trying to pin down a (similar?) problem that happens if the > application is being run on a multiple-user system but it is not > installed or launched by the primary user. Just a thought in the dark. > > -Scott Morrow > > Elementary Software > (Now with 20% less chalk dust !) > web http://elementarysoftware.com/ > email [EMAIL PROTECTED] > > ----------------------------------------------------------------- > > On Nov 27, 2007, at 4:11 PM, Derek Bump wrote: > >> I'm wondering if anyone has been experiencing this problem and knows how >> to solve it. I've got 2 customers, one is using Windows Vista Home >> Premium and the other is using Windows Vista Business. They both >> experience the same problem with JPEGCompress 2.9. >> >> They can launch the program once, use it just fine, and then close it. >> When they attempt to launch the program again, they get a Windows error >> message saying that the program cannot be opened. One user supplied me >> with the following Windows Error Data: >> >> Problem signature: >> Problem Event Name: APPCRASH >> Application Name: JPEGCompress.exe >> Application Version: 2.9.0.0 >> Application Timestamp: 467ba830 >> Fault Module Name: ntdll.dll >> Fault Module Version: 6.0.6000.16386 >> Fault Module Timestamp: 4549bdc9 >> Exception Code: c0000005 >> Exception Offset: 00061c02 >> OS Version: 6.0.6000.2.0.0.256.6 >> Locale ID: 1032 >> Additional Information 1: 64d7 >> Additional Information 2: 081335f078811e1fd639bc6c63d83627 >> Additional Information 3: 3fdc >> Additional Information 4: 35fc8982503f4afb4ff8fb0737cc1a55 >> >> So far I've tested JPEGCompress 2.9 on Windows Vista Home Basic, Home >> Premium, Business and Ultimate. Premium, Business and Ultimate were all >> checked using VMWare. >> >> So far I am unable to identify any common ground between the two users >> other than they are using Windows Vista. Any ideas? >> >> I've had them try the program in Safe Mode, uninstalling and >> re-installing, they all have enough memory and disk space, latest >> updates. I'm running out of ideas. >> >> >> Derek Bump >> Dreamscape Software >> http://www.dreamscapesoftware.com >> >> ___________________________________________________________________ >> Compress your photos quickly and easily with JPEGCompress 2.9! >> >> http://www.dreamscapesoftware.com/products/jpegcompress/ >> >> _______________________________________________ >> use-revolution mailing list >> [email protected] >> Please visit this url to subscribe, unsubscribe and manage your >> subscription preferences: >> http://lists.runrev.com/mailman/listinfo/use-revolution >> > > _______________________________________________ > use-revolution mailing list > [email protected] > Please visit this url to subscribe, unsubscribe and manage your > subscription preferences: > http://lists.runrev.com/mailman/listinfo/use-revolution > _______________________________________________ use-revolution mailing list [email protected] Please visit this url to subscribe, unsubscribe and manage your subscription preferences: http://lists.runrev.com/mailman/listinfo/use-revolution
