I can wholeheartedly agree with this. Runrev has worked with me for free to resolve a few problems I have had. Most were problems in my own code or setup.

They have provided a tremendous level of support to me and I have never seen that from any other company that I have ever dealt with in this field.


Thanks RunRev,

Tom McGrath III
Lazy River Software
[email protected]

iTunes Library Suite - libITS
Information and download can be found on this page:
http://www.lazyriversoftware.com/RevOne.html


On Jan 27, 2009, at 1:53 PM, Heather Nagey wrote:

As most of the community here can testify, we do provide quite a considerable level of support for free. Probably more than many companies do. If you exceed the limits we set on the free support we provide, there are some extremely reasonably priced support incident options. Typically, we do not make money on these, they barely cover the cost of the time given by one of our developers to resolve the issue.

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