Michael,
IMO your are 100% on target. Frankly, I'm appalled at the scope and
degree of bugginess there appears to be in the current Rev release. I
don't see how anyone can have confidence in what they are doing as
things stand. Were I working with the types of apps I used to
produce with HC, and foresaw inaccurate or lost data, I'd just throw
up my hands and withdraw from the game. Fortunately, in the fifteen
years my apps were in used with HC, I never had to do that. Since I
haven't personally experienced all of the "reported" problems
mentioned, I can still be somewhat reserved in my criticism; but not
for long. AFAIC, even work-arounds are only acceptable on a VERY
temporary basis. We can only make allowances for "all the great stuff
that Rev does that can't be done any other way" for just so long. It
appears from the temper of this list that this "so long" could become
"adios" for some.
Joe Wilkins
On Jun 21, 2007, at 3:36 AM, Michael Binder wrote:
Hi everyone,
I am getting ready to report a bug. Its my second bug, but will be
my first report (J Landman Gay kindly reported my first bug after
it was discussed on this list).
I am a bit uncertain about how to rate the severity level.
Actually, I think I do understand how to rate the level, but I
disagree.
My first bug was rated a minor severity level which IMO is wrong.
That bug, when unrecognized, caused my standalone apps to lose user
data (unbeknownst to the user).
This new bug (see yesterday's thread: 'List fields MultipleHilites
property') causes my application to return bad data.
Thinking about this, I WOULD RATHER HAVE MY APPs CRASH then report
wrong data or lose data. (if the app crashes, at least the user
KNOWS that they lost data).
I know that there are work-arounds for these bugs. But many of you
have these bugs in your stacks, and if you haven't been been
affected, you're just lucky that your user didn't elicit the bug.
For example: IF you have a list field set to allow multiple
contiguous selected lines, AND you have not incorporated Ken Ray's
workaround, THEN you have at least a cosmetic bug. If you then use
the 'selectedlines' function to doSomething with the hilited lines,
then you have a serious bug. (because the lines returned by the
function are not the same as the hilited lines that the user
sees). In my app, that resulted in my user editing data that she
did not intend to edit, and not even realizing the mistake.
Honestly, I would rather my app crash then do that.
So, how would you rate this bug?
By the way, IMO the solution for the rev team is a two step solution:
First, they should quickly document these anomalies and their work-
arounds. Once they are documented, they are not bugs... They are
converted to enhancement requests. Then, at their leisure, the
team can actually fix these things.
I'll be off list for a day, but I look forward to seeing your
responses tomorrow.
--Michael Binder
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